Swarovski reviews

3.4

55% would recommend to a friend

(1,943 total reviews)
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Alexis Nasard

68% approve of CEO

50% positive business outlook

Swarovski has an employee rating of 3.4 out of 5 stars, based on 1,943 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Swarovski employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

2K reviews
4.0
Jun 29, 2024
Recommend
CEO approval
Business Outlook

Pros

Exceptional Craftsmanship: Swarovski products are renowned for their high-quality craftsmanship and attention to detail. The crystals are beautifully cut and add a touch of elegance to any piece. Wide Product Range: From jewelry to home decor, Swarovski offers a diverse range of products that cater to various tastes and occasions.

Cons

Pricing: Swarovski products are on the higher end of the price spectrum, which may not be accessible to all consumers. Limited Customization: There is a lack of customization options for those looking to add a personal touch to their purchases.

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Swarovski Response
1y
Thanks for sharing your review with us and the community. We are always going beyond and above to improve the quality of our products. We will share your concerns with our management, as this kind of feedback is crucial to the improvement of our company. Once again, thank you for your feedback and wish you much success. We are looking forward to welcoming you in our stores again - as a colleague or as a customer. Stay connected with us, your former colleagues and join our Alumni Community for exclusive events, career opportunities and find out what's new at Swarovski: https://alumni.swarovski.com/
3.0
Jun 27, 2024
Recommend
CEO approval
Business Outlook

Pros

The team is great and has each others back.

Cons

Understaffed so you end up doing a lot of overtime with last minute notices

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Swarovski Response
1y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. We understand that flexibility in scheduling is important to employees, and it is always our goal to accommodate our employees’ busy lives as much as possible. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued, listened to and feel that they belong. We will bring this up with our management and discuss how we can improve from here.
1.0
Jun 27, 2024
Recommend
CEO approval
Business Outlook

Pros

It is not as shiny as their crystals

Cons

Political, toxic culture People are treated unfairly No career development unless you know the right people

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Swarovski Response
1y
Thank you for sharing your feedback with us. We at Swarovski hold the well-being of our employees in the highest regard. We are committed to fostering a supportive and inclusive environment across all levels of our organization, from our retail locations to our corporate offices and production sites. We want to assure you that we take any allegations of bullying and workplace harassment with utmost seriousness. We have robust policies in place, including confidential reporting mechanisms and immediate action procedures, to address such concerns. In addition, we have a structured escalation process to provide additional assistance if needed. We are dedicated to continuous improvement and thank you for helping us enhance our workplace culture.
Viewing 283 - 285 of 1,943 Reviews

Glassdoor has 2,677 Swarovski reviews submitted anonymously by Swarovski employees. Read employee reviews and ratings on Glassdoor to decide if Swarovski is right for you.