T-Mobile reviews

3.6

62% would recommend to a friend

(23,186 total reviews)
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Srini Gopalan

50% approve of CEO

52% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,186 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telekommunikation industry (3.6 stars).

Reviews by job title

23K reviews
1.0
Feb 24, 2012
Recommend
CEO approval
Business Outlook

Pros

I worked 6 years there, had 3 diffrent postions with T-Mobile Engineering at FSC (HQ) - Looks good on your resume. - Well-known local high tech company. - Flexible work hours. - Open and casual corporate culture. - Ability to work at home. - Offices located in Bellevue (Factoria area) easy to access from I90 and I405. - Free covered parking. - Cheap employee phone service. - Decent benefits. - Very good vacation package. - Free sodas and coffee.

Cons

The Walmart approach to the wireless. - Extremely political. - High stress level is very high at least in T-Mobile Engineering. - Moral is extremely low due to pending sellout. - Poor decision making by lower and upper managment. - No on-call compensation. - Lack of recognition - No raises even to match inflation rate. - Compensation is poor. - Unpaid overtime. - Endless confrence calls. - Most longtime employees left T-Mobile for the competition. - Poor choice of vendors. - Butt-kissing, brown-noser corporate culture. - Totally demoralizing cronyism. - No opportunities for advancement. - Biase in promotion. - Favoritism and bullying - Backstabbing people in HR - Discouraged from getting postions across departments. - Company refers to bring in managers from outside, rather than promote within. Insecure and incompetent managers, focused on their own survival-get rid of anyone who might make them look less experienced or anyone who challenged his/her way. Under qualified engineers, causing poor infrastructure design from beginning and lots re-work during the project. In result poor network and service. Many under qualified workers and who knows how to show off and got promoted. The nepotism I have seen at the hands of the T-Mobile Engineering managers is disgusting and un-American. T-Mobile is abusing H2B/ H1B visa programs to lower its operating costs.

1.0
Nov 14, 2009

Disappointing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits package, good pay.

Cons

T-Mobile does not live it's own values. You have to be part of the "in" crowd to get anywhere. T-Mobile is more political than CNN & FoxNews combined. Supposedly input is valued, yet if you go against what they want you to say, you will pay for it. Supposedly "Leaders Coach and Develop Leaders", but the reality is they suppress your opportunities for growth if you have a conscience and stand up for what you believe in. T-Mobile is all about image, flash and show, with absolutely no substance.

1.0
Mar 28, 2022
Recommend
CEO approval
Business Outlook

Pros

Benefits (leave, holidays, floating holidays, 401k match (after 1 year of service), stock bonuses (3-yr vesting), employee stock purchase plan (though inconsistent stock price), good medical dental and vision Development programs IF you have time for them (online training, events, guest speakers, etc) Some nice people

Cons

Toxic environment No work/life balance Unequal pay for equal work Retaliation So many re-orgs and re-alignments, very few actually know what they or their teams are doing Too many overlapping meetings, no time to DO WORK Favoritism; protected teammates given less work and more visibility opportunities while the rest grind Departments took regular surveys of employees' preference to return to the office or not and then ignored the overwhelming desire to stay remote and forced people back into the office anyway Mandated return to office with vaccination or you’re fired Poor cooperation between departments; projects go off track and then sponsors and PMs lean on back office to pick up the slack and work long hours and weekends to rescue poorly run projects; then those people go on to collect the prized trips to Maui Annual awards mostly go to VPs, directors and managers, NOT the low level employees - it’s all by nomination and a popularity contest; and small teams who keep getting disproportionately recognized get entitled and indignant the ONE YEAR they don’t have someone winning So much turnover it's hard to learn when everyone keeps leaving and those left behind are lost

Viewing 43 - 45 of 23,186 Reviews

Glassdoor has 24,568 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.