T-Mobile reviews

3.6

62% would recommend to a friend

(23,193 total reviews)
avatar

Srini Gopalan

50% approve of CEO

52% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,193 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telekommunikation industry (3.6 stars).

Reviews by job title

23K reviews
1.0
Jan 15, 2024
Recommend
CEO approval
Business Outlook

Pros

Initial salary and guarantee are high.

Cons

Easily the most unprofessional group of individuals I’ve encountered in my 25 years in sales. Veteran executives that have secured accounts prior to the last two years are favored and successful. They sell you the dream early but reality is very different. Use this position for a high salary but don’t ever stop looking for a replacement position. They are always looking to replace. You are a temporary bandaid they will use to meet their quarterly goals and if you do not produce quickly, you will be replaced. They will sell you the dream and then tear you down. The lack of basic respect towards employees is astounding. They lead with fear, intimidation, and passive aggressiveness. Approach with caution.

2.0
Dec 18, 2023
Recommend
CEO approval
Business Outlook

Pros

Despite attrition of great performers over the past couple years, there are still many talented and wonderful people. However, key non-manager performers are now having to carry more and more on their backs.

Cons

- Counterproductive organizational structure - Extreme matrix management - Product and innovation reporting into Marketing, led by an exceptional marketer who isn't an effective leader outside of that domain - Executive leadership are mostly not technologists, former engineers, or product leaders. There is a never-ending focus on arbitrary delivery or launch dates when not truly required. This frequently ignores recommendations of engineers, product managers, and designers. - Many large scale digital initiatives fail or fall short. A common pattern is VPs are pressured to give the illusion that everything is on track and under control, when that's not true. - Tech debt accumulates constantly, leading to brittle, half-baked solutions (see "date-driven") and senior management not understanding why the organization isn't more agile.

Viewing 133 - 135 of 23,193 Reviews

Glassdoor has 24,575 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.