T-Mobile reviews

3.6

62% would recommend to a friend

(23,193 total reviews)
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Srini Gopalan

50% approve of CEO

52% positive business outlook

T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,193 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telekommunikation industry (3.6 stars).

Reviews by job title

23K reviews
1.0
Jul 31, 2023
Recommend
CEO approval
Business Outlook

Pros

Health and dental insurance is good and rarely is any procedure or med rejected

Cons

-You will be constantly harassed regarding your productivity, even when it is higher than everyone else on your team -Management are all unilaterally, utterly useless and frequently c unty to people for sport -Job requirements have become more pedantic and way less lucrative than they were five years ago, and continues to careen faster in that direction. -Overtime often offered with fine print. You will be offered bonus time for said overtime and then they will then come up with some rule after the fact so they don't actually have to pay it out to you. -Your time cards will absolutely be f ucked with and time stolen from your card every f ucking week without fail -If you have a legitimate disability, the company they use to certify that disability, Broadspire Corp, will intentionally make it nearly impossible to get that claim certified. They will intentionally misinterpret/rat f uck you on any required disability document to make it so that you ultimately cannot ever get accommodated or be able to use that accommodation no matter what. This is by design.

1.0
May 26, 2023

Beware

Recommend
CEO approval
Business Outlook

Pros

Benefits are good, with a generous phone discount.

Cons

Unprofessional environment. Trap music blaring all day. Discriminative nature. Customer care is not the culture, imo. Leaders demeaning to coworkers; pressuring coworkers to pry customers out of funds they do not have. The driving force is to unlike other companies (which are for profit); T-Mobile appears to only be concerned with bonuses instead of the customer. They have the majority opinion that customers are liars. My experience is that this location appears to rely on those individuals who are desperate to have a job. They use strange terminology (they call acronyms, but are not) to convey information. The company pushes a subpar home internet that is severely troubling. may be the single most disappointing company I have ever worked for.

1.0
May 11, 2023
Recommend
CEO approval
Business Outlook

Pros

Good Benefits Great coworkers Cool HQ Good Work Life Balance

Cons

Endless and unnecessary reorgs Senior Management that has lost focus on the employees and only cares about $ Terrible internal technology Senior Management stresses the importance of the corporate values, but continually demonstrates they don't apply to them No retirement benefits - even the phone discount

Viewing 145 - 147 of 23,193 Reviews

Glassdoor has 24,575 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.