2.0
Dec 29, 2018
Was once a place I was proud to work for. If your good at your job good luck.
Current employee, more than 3 years
Raleigh, NC
Recommend
CEO approval
Business Outlook
Pros
College Reimbursement Paid time off if allowed Discount phone plan Occasional incentives or spiffs Health Care 401k T-Mobile Gear
Cons
Management and leadership. Those who are liked or shown favoritism regardless of how incompetent they may be. No room for growth. Pushing to sell outdated or unnecessary products. Lack of training Tedious process customer care does not seem to be aligned with in store policies. Decreasing commission and labor cuts. 50 steps for every transaction. Promotions becoming harder to break down. Management does not seem to be on the same page with each other. Less praise tons of negativity. Could keep going. No commission on device activations Wearing pink or black shoes. Training Hold management accountable
