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      T-Mobile

      Engaged Employer

      T-Mobile reviews

      3.6

      62% would recommend to a friend

      (23,190 total reviews)
      avatar

      Srini Gopalan

      50% approve of CEO

      52% positive business outlook

      Ratings by demographic groups

      T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,190 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telekommunikation industry (3.6 stars).

      Reviews by job title

      23K reviews
      5.0
      Apr 2, 2009

      Good Money Making Opportunity

      Retail sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hard work is rewarded with great pay. Also you get to travel some for training. The benefits are also great and you get two lines of practically free phone service. Generally your work doesn't follow you home, so when you leave for the day, that's it.

      Cons

      They change the commission structure a lot, and so you have to learn how to best sell to maximize it. Also it can sometimes be stressful trying to hit sales quotas during slow months, but most of the time it's fine. If you slack off, it will show in your paycheck.

      4.0
      Apr 2, 2009

      I am T-Mobile Count on Me

      Store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Benefits such as health insurance, life, dental and vision. We get some great benefits and the employee contribution part is very low. Lots of earned PTO time given and earned on a weekly basis not on year to year which is great.

      Cons

      No formal programs for management advancement, you are stuck where you get started. Not so great compared to the other carriers employee phone program. You pay a lot for your phones and you are stuck with them company policy prevents you from even giving away a phone you buy. Too much training with little impact and often long and boring.

      2.0
      Mar 26, 2009

      Happy employees = happy customers. Sad employees = a company going out of business!

      Retail store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      To start with, the people in my work place are wonderful people. We all share the same goal of making sure our customers are happy with T-Mobile. We love people and interaction with the public is what we love most. T-Mobile also has great benefits, such as medical, dental, eye care, and cell phone service. They also give discounts on phones and accessories and allow us to have a free home phone service. The pay is good and the work place is clean and you know customer like to visit our stores. I find personal satifaction when helping our customers.

      Cons

      The disconnect is the people they hire and put in place over you. They out of touch. There are so many examples I don't know where to begin. My boss doesn't understand the wireless industry. My boss acts as though we are try to produce. E-mail from my boss are usually negative and her conference calls are all too often bashing all the managers of how poorly we are doing. The T-Mobile values on paper are great. Management does not live the values. They treat their employees like they are numbers. They're actions don't align with their values. My boss doesn't truly listen, instead she will attack your charactor if you disagree with her ideas. Your ideas are only good if they achieve you own personal gain.

      Viewing 23074 - 23076 of 23,190 Reviews
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      ReviewsT-Mobile reviews

      Glassdoor has 24,572 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.