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      T-Mobile

      Engaged Employer

      T-Mobile reviews

      3.6

      62% would recommend to a friend

      (23,184 total reviews)
      avatar

      Srini Gopalan

      50% approve of CEO

      52% positive business outlook

      Ratings by demographic groups

      T-Mobile has an employee rating of 3.6 out of 5 stars, based on 23,184 company reviews on Glassdoor which indicates that most employees have a good working experience there. The T-Mobile employee rating is in line with the average (within 1 standard deviation) for employers within the Telekommunikation industry (3.6 stars).

      Reviews by job title

      23K reviews
      4.0
      Aug 26, 2008

      There are better, there are worse

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Below the Manager level, T-Mobile encourages a work/life balance. There are plenty of opportunities for advancement within the company for people who are willing to work and excel. Communication is fair and open, and within most groups there is a minimal of political maneuvering.

      Cons

      At manager and above, the expectation is for employees to give their lives for the benefit of the company. There is a large amount of below-average leadership at various levels within the company, and a strong prevalence of cronyism. The company goals and values are structured in a way which allows the weak to hide amongst the performers.

      2.0
      Aug 23, 2008

      Fake values

      manager iii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Outward appearances are that they are trying to do the right things but never follow through and have constantly changing goals

      Cons

      no recognition, no promotion prosects - it's who you know not what you know. Performance measurement sold as your individual contribution but everything gets "calibrated" by HR and senior managers - totally demoralizing - no point in making any effort as you get no credit for it ......you'll get the same score=same bonus= same annual pay increase so may as well sit back as other do.

      3.0
      Aug 20, 2008

      could be better, could be worse

      Retail sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      benefits-a lot of vacation time, great phone plan, medical coverage. enjoy reading the forums where employees can read other employees' opinions, but it is hard to find (on one voice somewhere?) everyone I work with is fabulous.

      Cons

      communication of changes is really lacking, pay is decreasing dramatically, launch dates get postponed 90% of the time, making changes to mirror other carriers in relation to the added fees, too many metrics. glad to see there is cross-channel experiences, but wonder if it is going to do anything. there should be real hands on trainings for new products, have to figure it out yourself

      Viewing 23140 - 23142 of 23,184 Reviews
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      ReviewsT-Mobile reviews

      Glassdoor has 24,565 T-Mobile reviews submitted anonymously by T-Mobile employees. Read employee reviews and ratings on Glassdoor to decide if T-Mobile is right for you.