Does TLScontact pay their employees well?

According to anonymously submitted Glassdoor reviews, TLScontact employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at TLScontact. This rating has decreased by 12% over the last 12 months.

How satisfied are employees working at TLScontact?

33% of TLScontact employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TLScontact 2.6 out of 5 for work life balance, 2.4 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at TLScontact?

Customer Service Representative (25) , Operations Agent (12) , Visa Agent (10) , Agent (9) , Customer Service Agent (8) , Visa Officer (6) , Customer Service (4) , Manager (4) , Operations Supervisor (4) , Project Manager (4) , Visa Applications Agent (4) , Visa Documentation Agent (4) , Operations Agent (VISA Application Centre Agent) (3) , Operations Associate (3) , Product Manager (3)

What are the pros of working at TLScontact according to real employee reviews?

"Only good thing is gaining knowledge of the visa industry and meeting great colleagues." ((in 15 reviews)); "Every manager I had was great." ((in 6 reviews)); "The team is great and we all get along" ((in 6 reviews)); "Friendly people in IT department." ((in 6 reviews)); "Great work environment to work in." ((in 5 reviews))

What are the cons of working at TLScontact according to real employee reviews?

"Starting salary is low and some of the staff are not friendly" ((in 13 reviews)); "No Bonus" ((in 5 reviews)); "Extended working hours,poor management.The manager knew less than the average of all agents put together and supervisor and team leader does most of the job.He had no strategy or whatsoever and no leadership skills.Always hiding behind the telephone when mgmt actions or strategy was needed and delegating his job to others." ((in 5 reviews)); "everyone is always so busy that they don't really have time to give you a proper welcome and basic training." ((in 3 reviews)); "balance difficult, salary below average, no clear career path." ((in 3 reviews))

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TLScontact

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TLScontact reviews

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2.9

33% would recommend to a friend

(195 total reviews)

Simon YOXON-GRANT

38% approve of CEO

32% positive business outlook

Ratings by category

3.1

Diversity & inclusion

2.6

Work/Life balance

2.4

Culture & values

2.4

Compensation and benefits

2.3

Career opportunities

2.2

Senior management

TLScontact has an employee rating of 2.9 out of 5 stars, based on 195 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TLScontact employee rating is 24% below average for employers within the Personalwesen industry (3.8 stars).

Ratings by demographic groups

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

195 reviews

2.0

Oct 9, 2021

Bad Top Management

Administrative

Recommend

CEO approval

Business Outlook

Pros

Int'l working environment, nothing else

Cons

Bad, inexperienced, show off Top Management

4.0

Oct 6, 2021

Good support system

Social media manager

Recommend

CEO approval

Business Outlook

Pros

Supportive team leaders and supervisors who always have your back and make sure everything at work goes in the right direction.

Cons

Scope of responsibilities and projects cannot be easily defined

2.0

Jul 21, 2021

Very much chaotic

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

a profitable industry, one of the top 3 players around world.

Cons

very much chaotic, people fight against each other, making friends are much more important than doing the job. people have no sense of office ethic, skipping LM reporting, cross team engagement skipping procedure, blame others attempting to cover their own failures. due to the nature of the business, it was heavily impacted by pandemic the last 2 years, many employees were fired or paid severely reduced salary.

Viewing 124 - 126 of 195 Reviews

Jobs at TLScontact

Visa Documentation Agent

Visa Documentation Agent