Does TLScontact pay their employees well?

According to anonymously submitted Glassdoor reviews, TLScontact employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at TLScontact. This rating has decreased by 12% over the last 12 months.

How satisfied are employees working at TLScontact?

33% of TLScontact employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TLScontact 2.6 out of 5 for work life balance, 2.4 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at TLScontact?

Customer Service Representative (25) , Operations Agent (12) , Visa Agent (10) , Agent (9) , Customer Service Agent (8) , Visa Officer (6) , Customer Service (4) , Manager (4) , Operations Supervisor (4) , Project Manager (4) , Visa Applications Agent (4) , Visa Documentation Agent (4) , Operations Agent (VISA Application Centre Agent) (3) , Operations Associate (3) , Product Manager (3)

What are the pros of working at TLScontact according to real employee reviews?

"Only good thing is gaining knowledge of the visa industry and meeting great colleagues." ((in 16 reviews)); "The team is great and we all get along" ((in 8 reviews)); "Good working environment" ((in 5 reviews)); "Nice work environment." ((in 4 reviews)); "Because you are all in the same bad environment, you create a particular bond with your colleagues." ((in 3 reviews))

What are the cons of working at TLScontact according to real employee reviews?

"Starting salary is low and some of the staff are not friendly" ((in 15 reviews)); "No Bonus" ((in 6 reviews)); "Some managers seem completely clueless on how to manage people" ((in 5 reviews)); "No negative point of View except no career path for me" ((in 5 reviews)); "They favored Portuguese speakers as the supervisor is Brazilian if you speak the language they will look after you if you don’t speak proper English they put you at the back to do some passport management job so you don’t need to do much talking" ((in 4 reviews))

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TLScontact

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TLScontact reviews

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2.9

33% would recommend to a friend

(195 total reviews)

Simon YOXON-GRANT

38% approve of CEO

32% positive business outlook

Ratings by category

3.1

Diversity & inclusion

2.6

Work/Life balance

2.4

Culture & values

2.4

Compensation and benefits

2.3

Career opportunities

2.2

Senior management

TLScontact has an employee rating of 2.9 out of 5 stars, based on 195 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TLScontact employee rating is 24% below average for employers within the Personalwesen industry (3.8 stars).

Ratings by demographic groups

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

195 reviews

1.0

Sep 2, 2020

.

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Awesome and friendly trainee, manager and staff who ensure you know everything about the work. You get to experience and meet other staff from abroad who comes and help the company.

Cons

Tlscontact is a busy workplace. Supervisor and team leaders are terrible to work with. They put pressure on staff in order to get more applicant application done. Supervisor just wants to go home early instead so they make you do all the work. They dont care about applicants or the applicants documents as long as everything gets done early so they could leave early. Literally they will mentally drain you. They make you have lunch at 10-11 am and make you work after 5pm. Worked upto 7-8pm. You have to let them know that you have to go to the toilet.

5.0

Aug 16, 2020

A great place to work

Country manager

Recommend

CEO approval

Business Outlook

Pros

Very dynamic and still young organisation with great and smart people

Cons

I might be challenging for those who is looking for peace

3.0

Aug 10, 2020

Company that has a potential to be good

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

International environment, great colleagues, good working atmosphere, possibility to advance, good company benefits.

Cons

Management focusing on the wrong things. Company's motto is "A people's company", but they are not standing behind it. Very big pay grade difference between managers and their subordinates. Even though they have a good practice of evaluating employees annually, they don't follow through their promises and career path. Company practice is also to give you as much as tasks possible, even though they are not part of your job. If you show that you are capable of completing various different tasks, be careful :)

Viewing 145 - 147 of 195 Reviews

Jobs at TLScontact

Visa Documentation Agent

Visa Documentation Agent