Does TLScontact pay their employees well?

According to anonymously submitted Glassdoor reviews, TLScontact employees rate their compensation and benefits as 2.4 out of 5. Find out more about salaries and benefits at TLScontact. This rating has decreased by 12% over the last 12 months.

How satisfied are employees working at TLScontact?

33% of TLScontact employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated TLScontact 2.6 out of 5 for work life balance, 2.4 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at TLScontact?

Customer Service Representative (25) , Operations Agent (12) , Visa Agent (10) , Agent (9) , Customer Service Agent (8) , Visa Officer (6) , Customer Service (4) , Manager (4) , Operations Supervisor (4) , Project Manager (4) , Visa Applications Agent (4) , Visa Documentation Agent (4) , Operations Agent (VISA Application Centre Agent) (3) , Operations Associate (3) , Product Manager (3)

What are the pros of working at TLScontact according to real employee reviews?

"Only good thing is gaining knowledge of the visa industry and meeting great colleagues." ((in 18 reviews)); "The team is great and we all get along" ((in 6 reviews)); "Friendly people in IT department." ((in 6 reviews)); "International working environment" ((in 4 reviews)); "Because you are all in the same bad environment, you create a particular bond with your colleagues." ((in 3 reviews))

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TLScontact

Part of TP

TLScontact reviews

2.9

33% would recommend to a friend

(195 total reviews)

Simon YOXON-GRANT

38% approve of CEO

32% positive business outlook

Ratings by category

3.1

Diversity & inclusion

2.6

Work/Life balance

2.4

Culture & values

2.4

Compensation and benefits

2.3

Career opportunities

2.2

Senior management

TLScontact has an employee rating of 2.9 out of 5 stars, based on 195 company reviews on Glassdoor which indicates that most employees have an average working experience there. The TLScontact employee rating is 24% below average for employers within the Personalwesen industry (3.8 stars).

Ratings by demographic groups

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

195 reviews

1.0

Sep 25, 2019

Awful management, very unprofessional HR

Senior visa applications agent

Recommend

CEO approval

Business Outlook

Pros

Not at all a stressful job, since it is only technical.Great staff members.

Cons

Extended working hours,poor management.The manager knew less than the average of all agents put together and supervisor and team leader does most of the job.He had no strategy or whatsoever and no leadership skills.Always hiding behind the telephone when mgmt actions or strategy was needed and delegating his job to others. Overall deccisions not aligned with companies values they preach.

1.0

Sep 1, 2019

TLS contact

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

the team are amazing. canteen free beverages and fruit birthday gift card of £30 uniform gift card worth £150

Cons

management should be changed very unorganized company too much workload and not enough people.

2.0

Aug 20, 2019

Worst management team

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Lovely colleagues,nothing more to say

Cons

Working hour,you work 8:15 to midnight

Viewing 175 - 177 of 195 Reviews

Jobs at TLScontact

Visa Documentation Agent

Visa Documentation Agent