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      TP

      Engaged Employer

      TP CSR-1 reviews

      3.0

      99% would recommend to a friend

      (6 total reviews)

      Jorge Amar

      Not enough data to show CEO approval

      23% positive business outlook

      Ratings by category

      4.9

      Career opportunities

      4.0

      Diversity & inclusion

      3.9

      Culture & values

      3.9

      Senior management

      3.8

      Compensation and benefits

      2.0

      Work/Life balance

      Ratings by demographic groups

      Reviews by job title

      6 reviews
      4.0
      Nov 7, 2019

      Okay

      Csr-1
      Recommend
      CEO approval
      Business Outlook

      Pros

      They have decent pay, you can often get the shift you want. Once trained the job is pretty good and they truly make an effort to help customers, which allows agents to have great interactions with whomever is calling.

      Cons

      Very strict with absences and tardys. Not a lot of opportunity for advancing unless you befriend the right people. Tedious and no way to pass time on slow days.

      1.0
      Jul 31, 2017

      Deceitful hiring practices

      Csr-1
      Recommend
      CEO approval
      Business Outlook

      Pros

      Tell you that you are hired right away.

      Cons

      When you get to orientation, tell you its a mistake. No call to warn you.

      avatar
      TP Response
      8y
      Thank you for sharing your opinion. We are committed to providing a positive and transparent work environment for our employees while making sure they are productive and efficient at work. We appreciate your candidness and we will make sure to take all these into consideration moving forward.
      4.0
      Feb 21, 2017

      Decent place to start

      Csr-1
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pays well for an entry level job you get get right after high school. Very relaxed dress code. Paid classroom training before you start on the call floor.

      Cons

      Depending on the project you are on, the stress level varies, but some are very fast paced and stressful.

      Viewing 4 - 6 of 6 Reviews
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