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      TP

      Engaged Employer

      TP Case Manager reviews

      1.5

      13% would recommend to a friend

      (13 total reviews)

      Jorge Amar

      Not enough data to show CEO approval

      2% positive business outlook

      Ratings by category

      3.1

      Diversity & inclusion

      2.4

      Career opportunities

      1.7

      Culture & values

      1.7

      Work/Life balance

      1.6

      Senior management

      1.6

      Compensation and benefits

      Ratings by demographic groups

      Reviews by job title

      13 reviews
      2.0
      Dec 14, 2022

      Poor communication and the point system for calling off is insane.

      Case manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from home is a pro definitely.

      Cons

      They treat adults like school children giving them a point for every day you call off and if you hit 6 you're fired. Asked to have my time adjusted twice now and they have denied it. The first one was their fault because the time clock wouldn't work. I've asked for ADA to be strictly outbound with text and email support and keep getting ignored. They have you do these reviews in training before you get to actually experience the job in order to make sure they only get good reviews.

      avatar
      TP Response
      3y
      We want to know more about this concern. Please share the details at http://bit.ly/TPHR-newform. Thank you!
      5.0
      Dec 12, 2022

      Agent

      Case manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay. Helpful, patient and kind team. Work from home is great. Good starting pay and bonuses.

      Cons

      Tech issues can be frustrating to handle over the phone since it is work from home.

      avatar
      TP Response
      3y
      Thank you for your feedback, we appreciate it. All the best!
      3.0
      Apr 6, 2022

      My personal experience

      Case manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work from Home Provides basically all equipment

      Cons

      Not enough pay Huge case loads Not enough training

      Viewing 10 - 12 of 13 Reviews
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