TP Tier II Technical Support reviews

1.0

0% would recommend to a friend

(6 total reviews)

Jorge Amar

Not enough data to show CEO approval

Reviews by job title

6 reviews
1.0
Jul 14, 2025
Recommend
CEO approval
Business Outlook

Pros

- A facility to eat something inside - Pay is fine, but does not reflect my worth to this company - Some of the coworkers are like-minded, so easier to connect - Sometimes there will be a free meal

Cons

- Pay does not increase, even if you have been with TP for a year. Sure, starting pay depends on each project, but TP is the one responsible for each of THEIR EMPLOYEE'S PAY - There are opportunities of growth, but at the major cost of your health, sanity, and energy - This company expects everything from you, but barely gives anything in return - The only true time that the company offers something of benefit to you is when their client visits - Barely recognizes the work you put into this company - Overall, this job does not care. Why would they? After all, it is a business that feels like a high school.

avatar
TP Response
11mo
We're committed to improving and are sorry to hear about your experience. Please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com to discuss how we can address your concerns.
1.0
Sep 9, 2024
Recommend
CEO approval
Business Outlook

Pros

It’s remote and that’s literally it.

Cons

Pay: Be prepared to do jobs whose scope of responsibility far exceed the pay. And by a lot considering their expectations and the pay unless you’re desperate don’t do it. This job should be a bridge not long term. Benefits: or lack there of. For a single individual with no kids and no wife the health insurance (for normal insurance at a normal job) is 350$ perpay cycle…700$ per month. Half you check would go to “benefits” and that doesn’t include the crappy benefits they have for hearing and vision. Time off: Forget about it. No paid holidays, slowest accrual of PTO. Limited PTO in what they offer anyways. Training: what training? The people in training don’t even know what’s going on. Leadership: non-existent at entry level. This job borders on minimum wage with less benefits and work balance than a similar job. That combined with the fact that there’s no professionalism at this place means that if you work here only do so because it pays more than unemployment. Other than that do not take this job.

3.0
Jul 28, 2023
Recommend
CEO approval
Business Outlook

Pros

Work from home was great

Cons

Low pay not a lot of raises

avatar
TP Response
2y
Please call us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com to tell us more about your experience so we can work with you and resolve it.
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