Is TeKnowledge a good company to work for as a Client Technical Support Engineer?

Client Technical Support Engineer professionals working at TeKnowledge have rated their employer with 4.8 out of 5 stars in 31 Glassdoor reviews. This is a higher than average score with the overall rating of TeKnowledge employees being 3.9 out of 5 stars. Search open Client Technical Support Engineer Jobs at TeKnowledge now and start preparing for your job interview by browsing frequently asked Client Technical Support Engineer interview questions at TeKnowledge .

Does TeKnowledge pay Client Technical Support Engineer employees well?

Client Technical Support Engineer professionals rate their compensation and benefits at TeKnowledge with 4.4 out of 5 stars based on 31 anonymously submitted employee reviews. This is 28.6% better than the company average rating for salary and benefits. Find out more about Client Technical Support Engineer salaries and benefits at TeKnowledge .

What are the top reviewed jobs at TeKnowledge?

Technical Support Engineer (1472) , Team Manager (133) , Technical Support Engineer II (119) , Technical Lead (99) , CSAM - Customer Success Account Manager (69) , Software Support Engineer (56) , Technical Support Advocate (53) , Operations Manager (50) , Critical Situation Manager (47) , Support Engineer (47) , Technical Support (41) , Tech Support Engineer (40) , Software Engineer (38) , CSAM Support Representative (37) , Manager (37)

What are the pros of working at TeKnowledge according to real employee reviews?

"Work environment is good and healthy" ((in 126 reviews)); "Good Ambience and working environment." ((in 112 reviews)); "Their great culture and values are seen on a daily basis and I feel happy being part of this company." ((in 104 reviews)); "Also the people are great and always willing to help" ((in 101 reviews)); "A good place to learn and grow as long as you set you mind at it and put yourself out there." ((in 92 reviews))

What are the cons of working at TeKnowledge according to real employee reviews?

"Low salaries (sometimes you even get the same salary as other people with lower job positions)" ((in 454 reviews)); "Low pay and overstretching of staffs" ((in 230 reviews)); "Due to the poor management the moral of most of the employees is very low." ((in 175 reviews)); "There is no Work Life Balance as one has to wake very early in the morning and get hom at night." ((in 109 reviews)); "No benefits and complicated metrics." ((in 71 reviews))

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TeKnowledge

TeKnowledge Client Technical Support Engineer reviews

4.8

94% would recommend to a friend

(31 total reviews)

Aileen Allkins

100% approve of CEO

94% positive business outlook

Ratings by category

4.7

Culture & values

4.7

Diversity & inclusion

4.6

Career opportunities

4.5

Work/Life balance

4.4

Compensation and benefits

4.1

Senior management

Client Technical Support Engineer employees have rated TeKnowledge with 4.8 out of 5 stars, based on 31 company reviews on Glassdoor. This indicates that most Client Technical Support Engineer professionals have an excellent working experience there. TeKnowledge is rated 25% above average by Client Technical Support Engineer professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

31 reviews

2.0

Jul 27, 2024

Not the best

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Requires low brain power depending on the department you are.

Cons

Exploitative. Low pay. Incompetent leadership. Low benefits.

4.0

Mar 7, 2024

Great place to start your career

Account manager

Recommend

CEO approval

Business Outlook

Pros

Support to different customer accounts Ongoing company improvement

Cons

The equipment and office furniture needs improvement

5.0

Dec 5, 2023

Great experience

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The manager teams at Tek are considerate and responsive, they know how to motivate and help team members achieve their KPI and personal goals.

Cons

As far as my experience, there was no cons to working at Tek Experts.

TeKnowledge Response

Thank you so much for taking the time to submit a review! We especially appreciate your comments about the management and the working environment. We are proud of the work our teams are doing to create a great work environment and a culture we can all proud to be part of every day. We appreciate your kind words! #wearetekexperts

Viewing 4 - 6 of 31 Reviews

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TeKnowledge Client Technical Support Engineer reviews

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Great place to start your career

Great experience

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