Question 1

Is TeKnowledge a good company to work for as a Senior Technical Support?

Accepted Answer

Senior Technical Support professionals working at TeKnowledge have rated their employer with 3.6 out of 5 stars in 16 Glassdoor reviews. This is a lower than average score with the overall rating of TeKnowledge employees being 3.9 out of 5 stars. Search open Senior Technical Support Jobs at TeKnowledge now and start preparing for your job interview by browsing frequently asked Senior Technical Support interview questions at TeKnowledge.

Question 2

Does TeKnowledge pay Senior Technical Support employees well?

Accepted Answer

Senior Technical Support professionals rate their compensation and benefits at TeKnowledge with 2.5 out of 5 stars based on 16 anonymously submitted employee reviews. This is 27.6% worse than the company average rating for salary and benefits. Find out more about Senior Technical Support salaries and benefits at TeKnowledge.

Question 3

How happy are Senior Technical Support professionals working at TeKnowledge?

Accepted Answer

75% of Senior Technical Support employees at TeKnowledge would recommend their employer to a friend. This rating has decreased by 5% in the past 12 months. Senior Technical Support professionals have also rated TeKnowledge with a 3.5 rating for work-life-balance, 4.6 rating for diversity and inclusion, 3.9 rating for culture and values and 3.7 rating for career opportunities.

Question 4

What are the top reviewed jobs at TeKnowledge?

Accepted Answer

Technical Support Engineer (1471), Team Manager (133), Technical Support Engineer II (119), Technical Lead (99), CSAM - Customer Success Account Manager (69), Software Support Engineer (56), Technical Support Advocate (53), Operations Manager (50), Critical Situation Manager (47), Support Engineer (47), Technical Support (41), Tech Support Engineer (40), Software Engineer (38), CSAM Support Representative (37), Manager (37)

Question 5

What are the pros of working at TeKnowledge according to real employee reviews?

Accepted Answer

"Good place and work environment" ((in 118 reviews)); "Good working environment and people." ((in 110 reviews)); "Also the people are great and always willing to help" ((in 101 reviews)); "Their great culture and values are seen on a daily basis and I feel happy being part of this company." ((in 101 reviews)); "You'll get access to information you never knew existed from the great colleagues you'll meet." ((in 93 reviews))

Question 6

What are the cons of working at TeKnowledge according to real employee reviews?

Accepted Answer

"Low salaries (sometimes you even get the same salary as other people with lower job positions)" ((in 456 reviews)); "Low pay and performance pressure" ((in 228 reviews)); "bad management: the management only see metrics not employees" ((in 167 reviews)); "There is no Work Life Balance as one has to wake very early in the morning and get hom at night." ((in 111 reviews)); "No benefits and complicated metrics." ((in 77 reviews))

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Awesome Team! Unfortunately the company as a whole will likely fail soon.

Great environment that encourages learning but Poor Salary compensation

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