Is TeKnowledge a good company to work for as a Software Support Engineer?

Software Support Engineer professionals working at TeKnowledge have rated their employer with 3.8 out of 5 stars in 52 Glassdoor reviews. This is a lower than average score with the overall rating of TeKnowledge employees being 3.9 out of 5 stars. Search open Software Support Engineer Jobs at TeKnowledge now and start preparing for your job interview by browsing frequently asked Software Support Engineer interview questions at TeKnowledge .

Does TeKnowledge pay Software Support Engineer employees well?

Software Support Engineer professionals rate their compensation and benefits at TeKnowledge with 3.3 out of 5 stars based on 52 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Software Support Engineer salaries and benefits at TeKnowledge .

What are the top reviewed jobs at TeKnowledge?

Technical Support Engineer (1473) , Team Manager (133) , Technical Support Engineer II (119) , Technical Lead (99) , CSAM - Customer Success Account Manager (69) , Software Support Engineer (56) , Technical Support Advocate (53) , Operations Manager (50) , Critical Situation Manager (47) , Support Engineer (47) , Technical Support (41) , Tech Support Engineer (40) , Software Engineer (38) , CSAM Support Representative (37) , Manager (37)

What are the pros of working at TeKnowledge according to real employee reviews?

"Good place and work environment" ((in 120 reviews)); "Good working environment and people." ((in 113 reviews)); "Their great culture and values are seen on a daily basis and I feel happy being part of this company." ((in 106 reviews)); "Also the people are great and always willing to help" ((in 105 reviews)); "A good place to learn and grow as long as you set you mind at it and put yourself out there." ((in 92 reviews))

What are the cons of working at TeKnowledge according to real employee reviews?

"Low salaries (sometimes you even get the same salary as other people with lower job positions)" ((in 446 reviews)); "Low pay and no substantial increments" ((in 232 reviews)); "Due to the poor management the moral of most of the employees is very low." ((in 175 reviews)); "There is no Work Life Balance as one has to wake very early in the morning and get hom at night." ((in 108 reviews)); "No benefits and complicated metrics." ((in 71 reviews))

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TeKnowledge

TeKnowledge Software Support Engineer reviews

3.8

97% would recommend to a friend

(52 total reviews)

Aileen Allkins

100% approve of CEO

93% positive business outlook

Ratings by category

4.2

Culture & values

4.2

Diversity & inclusion

3.9

Career opportunities

3.8

Work/Life balance

3.8

Senior management

3.3

Compensation and benefits

Software Support Engineer employees have rated TeKnowledge with 3.8 out of 5 stars, based on 52 company reviews on Glassdoor. This indicates that most Software Support Engineer professionals have a good working experience there. TeKnowledge is rated in line with the average (within 1 standard deviation) by Software Support Engineer professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

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Reviews by job title

52 reviews

5.0

Oct 16, 2017

nice working environemt

Software support engineer

Recommend

CEO approval

Business Outlook

Pros

flexible time have bonus great office

Cons

too big small task

1.0

Apr 23, 2017

Payment.

Software support engineer

Recommend

CEO approval

Business Outlook

Pros

None I could think of, except my colleagues and team.

Cons

Seriously, guys.. You are a waste of space, the salary is pathetic (400 euro..?), half of the employees are pathetic and the work flow.. A minimum of 2 cases per day is a joke, especially when your targets for closed cases and DTR are so high. PS : uCMDB SUCK!

4.0

Jun 25, 2016

Software Support Engineer @ Tek Experts

Software support engineer

Recommend

CEO approval

Business Outlook

Pros

Lean to take care of customers, acquire tech support skills on different fields depending on the team you enter.

Cons

Salary too low, needs more personnel to attend workload

Viewing 49 - 51 of 52 Reviews

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TeKnowledge Software Support Engineer reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

nice working environemt

Payment.

Software Support Engineer @ Tek Experts

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