Item: TeKnowledge
Rating: 1
Author: Current employee - Technical Support

Question 1

Is TeKnowledge a good company to work for as a Technical Support Engineer II?

Accepted Answer

Technical Support Engineer II professionals working at TeKnowledge have rated their employer with 3.8 out of 5 stars in 157 Glassdoor reviews. This is a lower than average score with the overall rating of TeKnowledge employees being 3.9 out of 5 stars. Search open Technical Support Engineer II Jobs at TeKnowledge now and start preparing for your job interview by browsing frequently asked Technical Support Engineer II interview questions at TeKnowledge.

Question 2

Does TeKnowledge pay Technical Support Engineer II employees well?

Accepted Answer

Technical Support Engineer II professionals rate their compensation and benefits at TeKnowledge with 3.3 out of 5 stars based on 157 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Technical Support Engineer II salaries and benefits at TeKnowledge.

Question 3

How happy are Technical Support Engineer II professionals working at TeKnowledge?

Accepted Answer

80% of Technical Support Engineer II employees at TeKnowledge would recommend their employer to a friend. This rating has decreased by 7% in the past 12 months. Technical Support Engineer II professionals have also rated TeKnowledge with a 3.8 rating for work-life-balance, 4.6 rating for diversity and inclusion, 4.0 rating for culture and values and 4.0 rating for career opportunities.

Question 4

What are the top reviewed jobs at TeKnowledge?

Accepted Answer

Technical Support Engineer (1471), Team Manager (133), Technical Support Engineer II (119), Technical Lead (99), CSAM - Customer Success Account Manager (69), Software Support Engineer (56), Technical Support Advocate (53), Operations Manager (50), Critical Situation Manager (47), Support Engineer (47), Technical Support (41), Tech Support Engineer (40), Software Engineer (38), CSAM Support Representative (37), Manager (37)

Question 5

What are the pros of working at TeKnowledge according to real employee reviews?

Accepted Answer

"Good place and work environment" ((in 118 reviews)); "Good working environment and people." ((in 110 reviews)); "Also the people are great and always willing to help" ((in 101 reviews)); "Their great culture and values are seen on a daily basis and I feel happy being part of this company." ((in 101 reviews)); "You'll get access to information you never knew existed from the great colleagues you'll meet." ((in 93 reviews))

Question 6

What are the cons of working at TeKnowledge according to real employee reviews?

Accepted Answer

"Low salaries (sometimes you even get the same salary as other people with lower job positions)" ((in 456 reviews)); "Low pay and performance pressure" ((in 228 reviews)); "bad management: the management only see metrics not employees" ((in 167 reviews)); "There is no Work Life Balance as one has to wake very early in the morning and get hom at night." ((in 111 reviews)); "No benefits and complicated metrics." ((in 77 reviews))

TeKnowledge

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Outsourcing company, underpaid and management is a joke. Too many micro processes, funny management

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