Tech Mahindra Customer Service Representative CSR reviews

2.9

22% would recommend to a friend

(72 total reviews)
avatar

Mohit Joshi

33% approve of CEO

37% positive business outlook

Customer Service Representative (CSR) employees have rated Tech Mahindra with 2.9 out of 5 stars, based on 72 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have an average working experience there. Tech Mahindra is rated 25% below average by Customer Service Representative (CSR) professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

72 reviews
4.0
Feb 5, 2021
Recommend
CEO approval
Business Outlook

Pros

easy money in side campaigns like handset or client side campaign.

Cons

poor coordination with HR , You work with so effort throughout the month but one detractor will take your 42k away , and u will be humiliated for it for a month u get one positive feedback no one talks about it, one detractor ur call will be played in the entire prism towers(company location) but i have always enjoyed earning with side campaign cozz there was no certain threshold to get it there is only one person who is always smiling and helped me a lot none other than yash khanna most of the people know him he was promoted to tl position while he was mentoring me the best person in the company till now. the companies incentive slab was design in such a way to confiscate the most of your money and in the end of the month you just have your base salary in hand for just one network related problems that a three customer has (retentions),

Viewing 70 - 72 of 72 Reviews

Glassdoor has 43,089 Tech Mahindra reviews submitted anonymously by Tech Mahindra employees. Read employee reviews and ratings on Glassdoor to decide if Tech Mahindra is right for you.