The Home Depot reviews

3.7

68% would recommend to a friend

(55,769 total reviews)
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Ted Decker

66% approve of CEO

60% positive business outlook

The Home Depot has an employee rating of 3.7 out of 5 stars, based on 55,769 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Home Depot employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

56K reviews
3.0
Jan 31, 2009
Recommend
CEO approval
Business Outlook

Pros

They're very understanding about time off for family. The vacation and benefit packages are comprehensive. It's a good, stable job and most of the people I've worked with have been here for years and years. The company has tons of programs to keep people motivated and feeling like a team, ranging from how to stay healthy to community out reach projects. The latest CIO is all about recognition and supporting the associates who do the best work. They are always hiring and its one of the few places where an open door policy actually applies. Plus our benefits package has saved me lots of money on cell phones and store purchases during the holidays.

Cons

We get very few days off since stores are very rarely closed. Management decisions are drastic and there is never really notice of when important things change. Job security usually means that coworkers don't try and management is loathe to actually do anything about it. Bonuses and cost of living raises are minimal. When it's time to cut costs, the first thing they do is make it uncomfortable for people to want to stay. Associates end up taking abuse because nobody wants to get a bad rating on their customer surveys. There is also a lot of micro management so associates end up stressed out all day.

3.0
Jan 29, 2009
Recommend
CEO approval
Business Outlook

Pros

I am working at the HD to gain experience in the field of Kitchen Design. I love a challenge ,so whatever I have had to deal with here would probably be about as difficult as it could get. They, the HD generally treat designers or "specialists" well so I feel good about that. We sell big ticket items. No one else in store can do what we do. If you are REALLY GOOD at your job there is job security. I have enjoyed the job with all of the downsides... its been a good experience.

Cons

The one thing that is difficult is being constantly interupted by the telephone, the radio, crying children, other customers who wander through while your in the middle of a design appointment with a customer who is getting a $38,000.00 kitchen remodel ,these are just some of the challenges of working at HD. Keeping the customers happy and trying to treat everyone who comes up with a question right in the middle of an appointment, well its fine for me, but I have seen another designer crack with the pressure. Trying to finish the paper work, designing kitchens or making return phone calls, I have heard comments from other employee's and some management who dont get how much it takes to do the entire job for a project. There is always something to take care of for a customer even way after the sale. I have heard comments from some of them regarding how we designers just sit at our desk and dont do much else. Not true. We are required to do many other tasks besides designing kitchens. The coverage in the surrounding depts is bad lately, I am always being approached by customers who need assistance in other depts. So that makes it harder to get my drawings phone calls, and designs done in a timeley manner.

2.0
Jan 29, 2009
Recommend
CEO approval
Business Outlook

Pros

Great place to learn about how to accomplish home improvement projects yourself.

Cons

Store management staff lacks leadership ability. Bases many personnel decisions on popularity rather than performance. Lack of proper business ethics displayed by a number of store mangers and human resource managers (when they where in store). Store management rarely shows an interest in helping you build a career, unless you are a "favorite", and that includes engaging in improper conduct between management and associates.

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