The Home Depot reviews

3.7

69% would recommend to a friend

(55,668 total reviews)
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Ted Decker

67% approve of CEO

61% positive business outlook

The Home Depot has an employee rating of 3.7 out of 5 stars, based on 55,668 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The Home Depot employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

56K reviews
3.0
Jul 25, 2008
Recommend
CEO approval
Business Outlook

Pros

Home Depot was once a leader in it's business. Unfortunately, Bob Nardelli destroyed that. Fortunately, they are getting back to their roots, and refocusing on what made them great to begin with. Under the leadership of Frank Blake, they will once again rise to the top and all who are a part of that success will reap the rewards.

Cons

The past few years have been difficult for Home Depot. The previous Senior Leadership could be compared to an orange Titanic. Bob Nardelli came in and sucked the life out of the company. Even though he is gone, he has left a devastating legacy. Couple that with the sagging US economy. The Home Depot has a long, bumpy road ahead and it's going to make for a very intense work environment.

5.0
Jul 23, 2008
Recommend
CEO approval
Business Outlook

Pros

Not only is every day different than the one before it, but if your position does become boring or redundant there is plenty of oppurtunity to advance, try other departments, etc. The Home Depot has shown that if you want to advance and take on the higher positions and challenges they will get you there.

Cons

It is a stressfull job. However if you are looking for a challenging career this is it. There are times you feel that you do not have enough time in the day, or week, but if you use your people properly they will help you complete tasks.

3.0
Jun 13, 2008
Recommend
CEO approval
Business Outlook

Pros

Longstanding culture of customer service. The associates I know will do anything to take care of customers no matter what the obstacle. I've learned more about what customer service truly means in my time at this company than I ever thought possible. There are people who make $10 per hour who could lead a symposium on what it means to take care of customers.

Cons

Antiquated systems and processes. To be the second largest retailer in the world, our systems and processes are a joke. They make even the most basic task more difficult. There are never enough aprons to take care of customers. Despite the culture of associates wanting to take care of customers, there just isn't enough help on the floor.

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Glassdoor has 58,241 The Home Depot reviews submitted anonymously by The Home Depot employees. Read employee reviews and ratings on Glassdoor to decide if The Home Depot is right for you.