Pros
The company is quite flexible with regards to part time hours, particularly with students. The work can be quite fulfilling at times, especially helping customers who truly need help to properly complete a project. Opportunities to gain knowledge. Some very knowledgeable associates and vendors. Recently instituted a health and benefits package for part time associates.
Cons
No employee discount. On the job training is lacking. Current Sales Associates take personal responsibility for training new associates rather than management. The employee stock purchase plan is not worth anything because the Home Depot stock is decreasing. Store, department, and assistant managers do not regularly help in departments, and when they do help frequently give improper advice or refuse to seek help if they are not qualified to answer a customers questions. There is an over-reliance on metrics when assigning hours weekly, this causes under staffing issues when some weeks are more busy than others. When associates call in sick, there are usually no reserve associates who can be called in, causing under staffing issues.
