Does The UPS Store pay their employees well?

According to anonymously submitted Glassdoor reviews, The UPS Store employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at The UPS Store. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at The UPS Store?

49% of The UPS Store employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The UPS Store 3.5 out of 5 for work life balance, 3.2 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at The UPS Store?

Sales Associate (567) , Store Associate (183) , Associate (155) , Manager (155) , Store Manager (154) , Customer Service Representative (131) , Retail Sales Associate (117) , Assistant Manager (100) , Customer Service Associate (61) , Graphic Designer (61) , Store Clerk (53) , Sales Associate/Cashier (40) , Retail Associate (31) , Customer Service (28) , Package Handler (28)

What are the pros of working at The UPS Store according to real employee reviews?

"Flexible Hours and easy to learn" ((in 185 reviews)); "My store had great coworkers and manager; I would have stayed if they paid more." ((in 106 reviews)); "Great people that you work with and very flexible with time" ((in 103 reviews)); "Flexible Schedule and easy to learn" ((in 77 reviews)); "amazing coworkers and employees as well as flexible scheduling" ((in 64 reviews))

What are the cons of working at The UPS Store according to real employee reviews?

"No benefits not even for full time workers (at least not at my store)" ((in 219 reviews)); "Poor management that sits in office and complains entire time about customers and too worried about taking her neighbors to court." ((in 101 reviews)); "No room for advancement beyond manager since they are franchised but gives you good skills for future job" ((in 30 reviews)); "salary is low and lots of works" ((in 27 reviews)); "You'll be alone in the store with no training." ((in 24 reviews))

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The UPS Store

Part of UPS

The UPS Store reviews

3.5

49% would recommend to a friend

(3,155 total reviews)

Tim Davis

48% approve of CEO

44% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.2

Culture & values

3.0

Senior management

2.6

Career opportunities

2.5

Compensation and benefits

The UPS Store has an employee rating of 3.5 out of 5 stars, based on 3,155 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The UPS Store employee rating is in line with the average (within 1 standard deviation) for employers within the Produktion industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

5.0

Sep 19, 2014

Good job for right out of high school.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexible hours. Locally owned franchise. Laid back atmosphere.

Cons

Unless you are in high school, or fresh out of high school, the pay probably isn't enough. That said, they don't advertise it to be. I had very few complaints working there. Getting enough hours was probably the biggest issue.

2.0

Sep 9, 2014

The UPS Store, Sales Associate

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Flexible Hours. OK job if you are in college. 25% shipping discount You gain knowledge about shipping

Cons

The job kind of sucks at first, there is a lot of crap that you have to remember and it takes about a little over a month until you feel comfortable with everything. Have to be a decent people person, the biggest factor in the success and growth of a store might be the level of customer service you provide. You don't just do a few things at UPS stores. The job can be very simple at times but other times there are so many different things you will be required to do. There is shipping stuff, printing, faxing, notary, mailbox, packing a bunch of crap. UPS Stores are franchised and individually run, but lot of people confuse UPS Stores being the actual UPS. Not a lot of incentive to work hard, unless you work at a store that makes a lot of money. If you work under a cool Owner/Manager, the job will suck a lot less. Not a job that you want to be at for more than a year.

4.0

Sep 8, 2014

Great for students always off sunday!!

Store clerk

Recommend

CEO approval

Business Outlook

Pros

Off Sundays go home as early as 7:00 pm Individually owned and operated. Feels like working for mom and pops. Off most major holidays.

Cons

Lots of repetition on returns for DVR's and Modems. Corporate is really dumb about stuff most of the time.

Viewing 3010 - 3012 of 3,155 Reviews

Jobs at The UPS Store

Digital Print Specialist / Center Associate

UPS Store retailer associate

Part-Time Center Associate

Digital Print Specialist / Center Associate #4331

Packing Printing and shipping The UPS Store