Does The UPS Store pay their employees well?

According to anonymously submitted Glassdoor reviews, The UPS Store employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at The UPS Store. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The UPS Store?

50% of The UPS Store employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The UPS Store 3.5 out of 5 for work life balance, 3.2 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at The UPS Store?

Sales Associate (566) , Store Associate (183) , Associate (155) , Manager (155) , Store Manager (154) , Customer Service Representative (131) , Retail Sales Associate (117) , Assistant Manager (100) , Customer Service Associate (61) , Graphic Designer (61) , Store Clerk (53) , Sales Associate/Cashier (40) , Retail Associate (31) , Customer Service (28) , Package Handler (28)

What are the pros of working at The UPS Store according to real employee reviews?

"Great for students that are busy and want to work flexible hours" ((in 185 reviews)); "My store had great coworkers and manager; I would have stayed if they paid more." ((in 107 reviews)); "Great people that you work with and very flexible with time" ((in 105 reviews)); "amazing coworkers and employees as well as flexible scheduling" ((in 79 reviews)); "Laid back and flexible schedules" ((in 66 reviews))

What are the cons of working at The UPS Store according to real employee reviews?

"No benefits not even for full time workers (at least not at my store)" ((in 211 reviews)); "Poor management that sits in office and complains entire time about customers and too worried about taking her neighbors to court." ((in 106 reviews)); "salary is low and lots of works" ((in 25 reviews)); "You'll be alone in the store with no training." ((in 24 reviews)); "Low staff and it gets busy on the holidays." ((in 19 reviews))

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The UPS Store

Part of UPS

The UPS Store reviews

3.5

50% would recommend to a friend

(3,154 total reviews)

Tim Davis

48% approve of CEO

46% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,154 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The UPS Store has an employee rating of 3.5 out of 5 stars, based on 3,154 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The UPS Store employee rating is in line with the average (within 1 standard deviation) for employers within the Produktion industry (3.5 stars).

Reviews by job title

3K reviews

5.0

Dec 5, 2025

Great

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Organized and efficient. Straight to point

Cons

Do not have any at this time

4.0

Dec 2, 2025

AR Associate

Ar associate

Recommend

CEO approval

Business Outlook

Pros

Good Job security, Nice job to do

Cons

Work life balance is not up to the mark

3.0

Nov 27, 2025

bad store manager

Store clerk

Recommend

CEO approval

Business Outlook

Pros

can learn lots of different types of business

Cons

role management is a chaos

Viewing 301 - 303 of 3,154 Reviews

Jobs at The UPS Store

Mailroom Associate - The UPS Stores

Packing Printing and shipping The UPS Store

Shipping Center Assoicate

The UPS Store #7116 - Center associate