Does The UPS Store pay their employees well?

According to anonymously submitted Glassdoor reviews, The UPS Store employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at The UPS Store. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at The UPS Store?

49% of The UPS Store employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The UPS Store 3.5 out of 5 for work life balance, 3.2 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at The UPS Store?

Sales Associate (567) , Store Associate (183) , Associate (155) , Manager (155) , Store Manager (154) , Customer Service Representative (131) , Retail Sales Associate (117) , Assistant Manager (100) , Customer Service Associate (61) , Graphic Designer (61) , Store Clerk (53) , Sales Associate/Cashier (40) , Retail Associate (31) , Customer Service (28) , Package Handler (28)

What are the pros of working at The UPS Store according to real employee reviews?

"Flexible Hours and easy to learn" ((in 185 reviews)); "My store had great coworkers and manager; I would have stayed if they paid more." ((in 106 reviews)); "Great people that you work with and very flexible with time" ((in 103 reviews)); "Flexible Schedule and easy to learn" ((in 77 reviews)); "amazing coworkers and employees as well as flexible scheduling" ((in 64 reviews))

What are the cons of working at The UPS Store according to real employee reviews?

"No benefits not even for full time workers (at least not at my store)" ((in 219 reviews)); "Poor management that sits in office and complains entire time about customers and too worried about taking her neighbors to court." ((in 101 reviews)); "No room for advancement beyond manager since they are franchised but gives you good skills for future job" ((in 30 reviews)); "salary is low and lots of works" ((in 27 reviews)); "You'll be alone in the store with no training." ((in 24 reviews))

Skip to content Skip to footer

Notifications

The UPS Store

Part of UPS

The UPS Store reviews

3.5

49% would recommend to a friend

(3,155 total reviews)

Tim Davis

48% approve of CEO

44% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.2

Culture & values

3.0

Senior management

2.6

Career opportunities

2.5

Compensation and benefits

The UPS Store has an employee rating of 3.5 out of 5 stars, based on 3,155 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The UPS Store employee rating is in line with the average (within 1 standard deviation) for employers within the Produktion industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

2.0

Jul 28, 2014

manager

"certified"

Recommend

CEO approval

Business Outlook

Pros

I really loved working there when i first started. It is fairly structured and layed back.

Cons

After two years and three owners I knew there was a problem.

4.0

Jul 11, 2014

Good company, good people, limited opportunity

Specialist

Recommend

CEO approval

Business Outlook

Pros

Good relations with fellow workmates and supervisors. Company is committed to community service, which is important to me. Decent benefits and flexible work schedules.

Cons

Limited opportunity for lateral movement and even less for upward. Playing field is not always fair, but this is true in most companies. Salary increases moving much slower than cost of living, although this has improved a bit lately

4.0

Jul 9, 2014

It is a great place to work.

Sales associate

Recommend

CEO approval

Business Outlook

Pros

My co-workers are great people and i have learned a lot over this past year.

Cons

Some of the customers were very rude wgen we have no control over certain things.

Viewing 3043 - 3045 of 3,155 Reviews

Jobs at The UPS Store

Packing Printing and shipping The UPS Store

UPS STORE Sales Associate w/ Notary & Live Scan Opportunity

Shipping Center Assoicate

UPS STORE Sales Associate w/ Notary & Live Scan Opportunity