Does The UPS Store pay their employees well?

According to anonymously submitted Glassdoor reviews, The UPS Store employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at The UPS Store. This rating has been stable over the past 12 months.

How satisfied are employees working at The UPS Store?

50% of The UPS Store employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The UPS Store 3.5 out of 5 for work life balance, 3.2 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at The UPS Store?

Sales Associate (567) , Store Associate (183) , Associate (155) , Manager (155) , Store Manager (154) , Customer Service Representative (131) , Retail Sales Associate (117) , Assistant Manager (100) , Customer Service Associate (61) , Graphic Designer (61) , Store Clerk (53) , Sales Associate/Cashier (40) , Retail Associate (31) , Customer Service (28) , Package Handler (28)

What are the pros of working at The UPS Store according to real employee reviews?

"Great for students that are busy and want to work flexible hours" ((in 185 reviews)); "My store had great coworkers and manager; I would have stayed if they paid more." ((in 109 reviews)); "Great people that you work with and very flexible with time" ((in 105 reviews)); "Laid back and flexible schedules" ((in 77 reviews)); "amazing coworkers and employees as well as flexible scheduling" ((in 71 reviews))

What are the cons of working at The UPS Store according to real employee reviews?

"No benefits not even for full time workers (at least not at my store)" ((in 208 reviews)); "Poor management that sits in office and complains entire time about customers and too worried about taking her neighbors to court." ((in 99 reviews)); "Ceiling to where you may go in company, no benefits, bad training ethic (franchisee did not train new employees), bad attitude" ((in 26 reviews)); "The salary is low and moving up is limited." ((in 22 reviews)); "Low staff and it gets busy on the holidays." ((in 20 reviews))

The UPS Store reviews

3.5

50% would recommend to a friend

(3,155 total reviews)

Tim Davis

48% approve of CEO

46% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,155 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The UPS Store has an employee rating of 3.5 out of 5 stars, based on 3,155 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The UPS Store employee rating is in line with the average (within 1 standard deviation) for employers within the Produktion industry (3.5 stars).

Reviews by job title

3K reviews

4.0

Jan 18, 2013

Great time packaging boxes. Co-workers were the problem

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Packaging boxes was actually really fun if you enjoy organizing and making something work. Simple job and simple process.

Cons

Prices may drive customers to complain and it happens a lot. Had co-workers that was just too uptight for a small business like this. I have heard the same from other branches as well. We also did USPS and when they don't ask for a delivery confirmation and the mail takes forever to come, they come to us and whine and we can't do any thing about it.

2.0

Jan 16, 2013

Franchise Nightmare

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

it I snot as stressful on the body as working for ups corporate. the hours are pretty good and you get a build a personal relationship with lots of the customers

Cons

This is a franchise so you work for a individual or owner and not the corporate. the owner has the right to give you hours and take them away at will without so much as a word. there is no system for working other that what the owner sets in place

3.0

Dec 28, 2012

Good place to work. Family friendly atmosphere

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Familiy friendly company Worklife balance

Cons

Needs better technology systems and resources. Subsidiary company that reports to UPS.

Viewing 3109 - 3111 of 3,155 Reviews

Jobs at The UPS Store

Packing Printing and shipping The UPS Store

Shipping Center Assoicate

Vereinigte Staaten von Amerika

Part-Time Center Associate 7346

Vereinigte Staaten von Amerika

View job

Customer Service Associate

The UPS Store

The UPS Store reviews

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Ratings by demographic groups

Reviews by job title

Great time packaging boxes. Co-workers were the problem

Franchise Nightmare

Good place to work. Family friendly atmosphere

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