Does The UPS Store pay their employees well?

According to anonymously submitted Glassdoor reviews, The UPS Store employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at The UPS Store. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at The UPS Store?

52% of The UPS Store employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The UPS Store 3.5 out of 5 for work life balance, 3.2 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at The UPS Store?

Sales Associate (562) , Store Associate (183) , Manager (155) , Store Manager (154) , Associate (151) , Customer Service Representative (130) , Retail Sales Associate (117) , Assistant Manager (100) , Customer Service Associate (61) , Graphic Designer (61) , Store Clerk (53) , Sales Associate/Cashier (40) , Retail Associate (31) , Customer Service (28) , Package Handler (28)

What are the pros of working at The UPS Store according to real employee reviews?

"Great for students that are busy and want to work flexible hours" ((in 183 reviews)); "My store had great coworkers and manager; I would have stayed if they paid more." ((in 109 reviews)); "Great people that you work with and very flexible with time" ((in 107 reviews)); "Flexible Schedule and easy to learn" ((in 83 reviews)); "Nice people to work with, flexible schedule and easy work" ((in 60 reviews))

What are the cons of working at The UPS Store according to real employee reviews?

"No benefits not even for full time workers (at least not at my store)" ((in 221 reviews)); "Poor management that sits in office and complains entire time about customers and too worried about taking her neighbors to court." ((in 100 reviews)); "You'll be alone in the store with no training." ((in 27 reviews)); "salary is low and lots of works" ((in 27 reviews)); "Low staff and it gets busy on the holidays." ((in 21 reviews))

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The UPS Store

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The UPS Store reviews

Compare reviews

3.5

52% would recommend to a friend

(3,142 total reviews)

Tim Davis

48% approve of CEO

45% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.2

Culture & values

3.0

Senior management

2.7

Career opportunities

2.5

Compensation and benefits

The UPS Store has an employee rating of 3.5 out of 5 stars, based on 3,142 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The UPS Store employee rating is in line with the average (within 1 standard deviation) for employers within the Produktion industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Mar 27, 2011

Great for college.

Store associate

Recommend

CEO approval

Business Outlook

Pros

Shift work, easy to adjust to.

Cons

Shift work, hard to take a day off.

4.0

Feb 5, 2011

It is a very personal and friendly environment.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You meet and interact with many nice and outgoing people. You get familiar with many of the customers that come in.

Cons

It is very busy at times. The pay is usually pretty low. It is very repetitive and gets slow and boring at times.

4.0

Jan 3, 2011

Great place for a part time job.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

UPS Stores are franchises and are independently owned. Everything will depend on the owner of the particular store that you are working in. I had a great experience at the UPS Store as a part time job during college.

Cons

The job provides no benefits, and very limited career growth. the schedule during the Christmas season can be very hectic. Sometimes the customers can be rude.

Viewing 3130 - 3132 of 3,142 Reviews

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