Does The UPS Store pay their employees well?

According to anonymously submitted Glassdoor reviews, The UPS Store employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at The UPS Store. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The UPS Store?

49% of The UPS Store employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The UPS Store 3.5 out of 5 for work life balance, 3.2 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at The UPS Store?

Sales Associate (566) , Store Associate (183) , Associate (155) , Manager (155) , Store Manager (154) , Customer Service Representative (131) , Retail Sales Associate (117) , Assistant Manager (100) , Customer Service Associate (61) , Graphic Designer (61) , Store Clerk (53) , Sales Associate/Cashier (40) , Retail Associate (31) , Customer Service (28) , Package Handler (28)

What are the pros of working at The UPS Store according to real employee reviews?

"Flexible Hours and easy to learn" ((in 164 reviews)); "Great people that you work with and very flexible with time" ((in 108 reviews)); "My store had great coworkers and manager; I would have stayed if they paid more." ((in 107 reviews)); "amazing coworkers and employees as well as flexible scheduling" ((in 76 reviews)); "Flexible Schedule and easy to learn" ((in 66 reviews))

What are the cons of working at The UPS Store according to real employee reviews?

"No benefits not even for full time workers (at least not at my store)" ((in 220 reviews)); "Poor management that sits in office and complains entire time about customers and too worried about taking her neighbors to court." ((in 104 reviews)); "salary is low and lots of works" ((in 26 reviews)); "You'll be alone in the store with no training." ((in 25 reviews)); "Low staff and it gets busy on the holidays." ((in 20 reviews))

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The UPS Store

Part of UPS

The UPS Store reviews

3.5

49% would recommend to a friend

(3,154 total reviews)

Tim Davis

48% approve of CEO

45% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,154 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The UPS Store has an employee rating of 3.5 out of 5 stars, based on 3,154 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The UPS Store employee rating is in line with the average (within 1 standard deviation) for employers within the Produktion industry (3.5 stars).

Reviews by job title

3K reviews

4.0

Jan 7, 2025

Pay Rate at The UPS store

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

Learn a lot about the industry

Cons

No room for growth in the field

3.0

Jan 5, 2025

Eh

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Just eh but fun if you have good, hard working coworkers.

Cons

Owners are cheap. No leadership. No benefits and pay is low.

3.0

Jan 5, 2025

Fun and easy but not worth the stress

Sales associate

Recommend

CEO approval

Business Outlook

Pros

It’s a great way to make new friends with coworkers and the regulars.

Cons

It’s a franchise so every store has different services, prices and rules. Owner’s play favorites. Amazon returners who can’t read a bullet point.

Viewing 316 - 318 of 3,154 Reviews

Jobs at The UPS Store

The UPS Store #7116 - Center associate

Customer Service Associate- The UPS Store

Full-time / Part-time Retail Associate North Store

Part-Time Customer Service Associate

Customer Service Associate- The UPS Store