Does The UPS Store pay their employees well?

According to anonymously submitted Glassdoor reviews, The UPS Store employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at The UPS Store. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The UPS Store?

50% of The UPS Store employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The UPS Store 3.5 out of 5 for work life balance, 3.2 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at The UPS Store?

Sales Associate (566) , Store Associate (183) , Associate (155) , Manager (155) , Store Manager (154) , Customer Service Representative (131) , Retail Sales Associate (117) , Assistant Manager (100) , Customer Service Associate (61) , Graphic Designer (61) , Store Clerk (53) , Sales Associate/Cashier (40) , Retail Associate (31) , Customer Service (28) , Package Handler (28)

What are the pros of working at The UPS Store according to real employee reviews?

"Great for students that are busy and want to work flexible hours" ((in 185 reviews)); "My store had great coworkers and manager; I would have stayed if they paid more." ((in 107 reviews)); "Great people that you work with and very flexible with time" ((in 105 reviews)); "amazing coworkers and employees as well as flexible scheduling" ((in 79 reviews)); "Laid back and flexible schedules" ((in 66 reviews))

What are the cons of working at The UPS Store according to real employee reviews?

"No benefits not even for full time workers (at least not at my store)" ((in 211 reviews)); "Poor management that sits in office and complains entire time about customers and too worried about taking her neighbors to court." ((in 106 reviews)); "salary is low and lots of works" ((in 25 reviews)); "You'll be alone in the store with no training." ((in 24 reviews)); "Low staff and it gets busy on the holidays." ((in 19 reviews))

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The UPS Store

Part of UPS

The UPS Store reviews

3.5

50% would recommend to a friend

(3,154 total reviews)

Tim Davis

48% approve of CEO

46% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.2

Culture & values

3.0

Senior management

2.6

Career opportunities

2.5

Compensation and benefits

The UPS Store has an employee rating of 3.5 out of 5 stars, based on 3,154 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The UPS Store employee rating is in line with the average (within 1 standard deviation) for employers within the Produktion industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

2.0

Dec 2, 2024

Great people, bad job

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Wonderful talented coworkers, simple job

Cons

terrible management, terrible wages, not enough employees during holiday season

4.0

Nov 29, 2024

Good

Business analyst

Recommend

CEO approval

Business Outlook

Pros

Better than other jobs I’ve had

Cons

Sometimes work can be hectic

5.0

Nov 26, 2024

Good

Cashier

Recommend

CEO approval

Business Outlook

Pros

I enjoyed it. Friendly vibe Flexible scheduling Discount on shipping Nice regulars

Cons

Like many retail jobs, customer service can be tough Pay is a bit low, but it is what it is

Viewing 346 - 348 of 3,154 Reviews

Jobs at The UPS Store

Sales Associate/Printing Specialist

The UPS Store #7116 - Center associate

Full-time / Part-time Retail Associate North Store

Part-Time Center Associate

Part-Time Customer Service Associate