Does The UPS Store pay their employees well?

According to anonymously submitted Glassdoor reviews, The UPS Store employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at The UPS Store. This rating has been stable over the past 12 months.

How satisfied are employees working at The UPS Store?

50% of The UPS Store employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The UPS Store 3.5 out of 5 for work life balance, 3.2 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at The UPS Store?

Sales Associate (567) , Store Associate (183) , Associate (155) , Manager (155) , Store Manager (154) , Customer Service Representative (131) , Retail Sales Associate (117) , Assistant Manager (100) , Customer Service Associate (61) , Graphic Designer (61) , Store Clerk (53) , Sales Associate/Cashier (40) , Retail Associate (31) , Customer Service (28) , Package Handler (28)

What are the pros of working at The UPS Store according to real employee reviews?

"Great for students that are busy and want to work flexible hours" ((in 185 reviews)); "My store had great coworkers and manager; I would have stayed if they paid more." ((in 109 reviews)); "Great people that you work with and very flexible with time" ((in 105 reviews)); "Laid back and flexible schedules" ((in 77 reviews)); "amazing coworkers and employees as well as flexible scheduling" ((in 71 reviews))

What are the cons of working at The UPS Store according to real employee reviews?

"No benefits not even for full time workers (at least not at my store)" ((in 208 reviews)); "Poor management that sits in office and complains entire time about customers and too worried about taking her neighbors to court." ((in 99 reviews)); "Ceiling to where you may go in company, no benefits, bad training ethic (franchisee did not train new employees), bad attitude" ((in 26 reviews)); "The salary is low and moving up is limited." ((in 22 reviews)); "Low staff and it gets busy on the holidays." ((in 20 reviews))

The UPS Store reviews

3.5

50% would recommend to a friend

(3,155 total reviews)

Tim Davis

48% approve of CEO

46% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The UPS Store has an employee rating of 3.5 out of 5 stars, based on 3,155 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The UPS Store employee rating is in line with the average (within 1 standard deviation) for employers within the Produktion industry (3.5 stars).

Reviews by job title

3K reviews

4.0

Jun 10, 2025

Great Experience Overall

Part time retail associate

Recommend

CEO approval

Business Outlook

Pros

-Management was pretty flexible as far as scheduling goes. -Counterparts were great to work with and everyone pulled their weight.

Cons

-At times it was too much to handle for just two employees scheduled per shift, and a third employee would have made things go smoother. -Each employee would be told different info about a certain thing, so there would be confusion as to what is the correct way to do things and what isn’t.

3.0

Jun 10, 2025

Notary/Team Member

Team member

Recommend

CEO approval

Business Outlook

Pros

Fast-Paced Environment, Always Mutli-tasking and doing something different.

Cons

Depending on management, you could be alone through a never-ending line of customers without any assistance coming (short staffed)

5.0

Jun 9, 2025

Love working here!

Sales associate

Recommend

CEO approval

Business Outlook

Pros

-flexible hours and work schedule -always moving on your feet -systems are easy to leave -love working with the customers

Cons

-low paying salary for the franchise stores -open 7 days a week -during Christmas time, its gets super crazy

Viewing 385 - 387 of 3,155 Reviews

Jobs at The UPS Store

Digital Print Specialist / Center Associate

Part-Time Center Associate

Packing Printing and shipping The UPS Store

Part-Time Center Associate

Full-Time Center Associate

The UPS Store

The UPS Store reviews

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Reviews by job title

Great Experience Overall

Notary/Team Member

Love working here!

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