Does The UPS Store pay their employees well?

According to anonymously submitted Glassdoor reviews, The UPS Store employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at The UPS Store. This rating has been stable over the past 12 months.

How satisfied are employees working at The UPS Store?

50% of The UPS Store employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The UPS Store 3.5 out of 5 for work life balance, 3.2 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at The UPS Store?

Sales Associate (566) , Store Associate (183) , Associate (155) , Manager (155) , Store Manager (154) , Customer Service Representative (131) , Retail Sales Associate (117) , Assistant Manager (100) , Customer Service Associate (61) , Graphic Designer (61) , Store Clerk (53) , Sales Associate/Cashier (40) , Retail Associate (31) , Customer Service (28) , Package Handler (28)

What are the pros of working at The UPS Store according to real employee reviews?

"Great for students that are busy and want to work flexible hours" ((in 178 reviews)); "My store had great coworkers and manager; I would have stayed if they paid more." ((in 113 reviews)); "Great people that you work with and very flexible with time" ((in 106 reviews)); "Flexible Schedule and easy to learn" ((in 74 reviews)); "Easy work, flexible schedule, learn skills" ((in 72 reviews))

What are the cons of working at The UPS Store according to real employee reviews?

"No benefits not even for full time workers (at least not at my store)" ((in 216 reviews)); "Poor management that sits in office and complains entire time about customers and too worried about taking her neighbors to court." ((in 98 reviews)); "salary is low and lots of works" ((in 27 reviews)); "You'll be alone in the store with no training." ((in 23 reviews)); "Minimum wage for handling mail, packaging said mail, and managing mailboxes." ((in 19 reviews))

Skip to content Skip to footer

Notifications

The UPS Store

Part of UPS

The UPS Store reviews

3.5

50% would recommend to a friend

(3,154 total reviews)

Tim Davis

48% approve of CEO

46% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.2

Culture & values

3.0

Senior management

2.6

Career opportunities

2.5

Compensation and benefits

The UPS Store has an employee rating of 3.5 out of 5 stars, based on 3,154 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The UPS Store employee rating is in line with the average (within 1 standard deviation) for employers within the Produktion industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Oct 21, 2024

It WAS well…

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Great people that you work with and very flexible with time

Cons

Corporate mandates and customer service not helping the staff

1.0

Oct 20, 2024

Worst. Company. Ever.

Store associate

Recommend

CEO approval

Business Outlook

Pros

None. There are absolutely no pros to working here.

Cons

This is for the oakland store #5971 in oakland. This store is staffed with the most racist, incel, homophobic, creepy, inappropriate men. Run by an owner who does not live in Pittsburgh, listens to conversations on the security cameras, and has stated you are now allowed to call off ever, whether that be for a funeral or even a wedding. Do not work here.

4.0

Oct 17, 2024

good for the first job or pre-retire

Store associate

Recommend

CEO approval

Business Outlook

Pros

good benefits, pay is ok

Cons

not enough room for growth

Viewing 388 - 390 of 3,154 Reviews

Jobs at The UPS Store

Mailroom Associate - The UPS Stores

Shipping Center Assoicate

Vereinigte Staaten von Amerika

$18 - $18 /hr

(Employer provided)

View job

The UPS Store #7116 - Center associate

Full-Time Center Associate 5455