Does The UPS Store pay their employees well?

According to anonymously submitted Glassdoor reviews, The UPS Store employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at The UPS Store. This rating has been stable over the past 12 months.

How satisfied are employees working at The UPS Store?

50% of The UPS Store employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The UPS Store 3.5 out of 5 for work life balance, 3.2 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at The UPS Store?

Sales Associate (566) , Store Associate (183) , Associate (155) , Manager (155) , Store Manager (154) , Customer Service Representative (131) , Retail Sales Associate (117) , Assistant Manager (100) , Customer Service Associate (61) , Graphic Designer (61) , Store Clerk (53) , Sales Associate/Cashier (40) , Retail Associate (31) , Customer Service (28) , Package Handler (28)

What are the pros of working at The UPS Store according to real employee reviews?

"Great for students that are busy and want to work flexible hours" ((in 176 reviews)); "My store had great coworkers and manager; I would have stayed if they paid more." ((in 108 reviews)); "Great people that you work with and very flexible with time" ((in 107 reviews)); "Good People and flexible scheduling" ((in 74 reviews)); "Flexible Schedule and easy to learn" ((in 71 reviews))

What are the cons of working at The UPS Store according to real employee reviews?

"No benefits not even for full time workers (at least not at my store)" ((in 220 reviews)); "Poor management that sits in office and complains entire time about customers and too worried about taking her neighbors to court." ((in 101 reviews)); "You'll be alone in the store with no training." ((in 25 reviews)); "salary is low and lots of works" ((in 24 reviews)); "Low staff and it gets busy on the holidays." ((in 21 reviews))

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The UPS Store

Part of UPS

The UPS Store reviews

3.5

50% would recommend to a friend

(3,154 total reviews)

Tim Davis

48% approve of CEO

46% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,154 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The UPS Store has an employee rating of 3.5 out of 5 stars, based on 3,154 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The UPS Store employee rating is in line with the average (within 1 standard deviation) for employers within the Produktion industry (3.5 stars).

Reviews by job title

3K reviews

3.0

Oct 7, 2024

No benefits, poor management

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

Great coworkers, mostly simple job and generally friendly customers

Cons

Poor training, management creates a negative environment and no benefits or room for advancement

5.0

Oct 7, 2024

Good Job

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Flexible hours, nice work environment

Cons

Sometimes the customers get a little...customer-y

5.0

Oct 6, 2024

Good Owners Make a Difference

Print and marketing associate

Recommend

CEO approval

Business Outlook

Pros

Our store owner really cares Regular raises Flexibility Values employee input Variety to learn Opportunities to be creative Invests in us

Cons

Gets the downsides of a small business, often meaning no insurance, limited pto, limited pay Customer service can be draining

Viewing 403 - 405 of 3,154 Reviews

Jobs at The UPS Store

Shipping Center Assoicate

Part-Time Center Associate 7346

United States

View job

Retail Sales Associate

Customer Service Associate