Does The UPS Store pay their employees well?

According to anonymously submitted Glassdoor reviews, The UPS Store employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at The UPS Store. This rating has been stable over the past 12 months.

How satisfied are employees working at The UPS Store?

50% of The UPS Store employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The UPS Store 3.5 out of 5 for work life balance, 3.2 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at The UPS Store?

Sales Associate (567) , Store Associate (183) , Associate (155) , Manager (155) , Store Manager (154) , Customer Service Representative (131) , Retail Sales Associate (117) , Assistant Manager (100) , Customer Service Associate (61) , Graphic Designer (61) , Store Clerk (53) , Sales Associate/Cashier (40) , Retail Associate (31) , Customer Service (28) , Package Handler (28)

What are the pros of working at The UPS Store according to real employee reviews?

"Flexible Hours and easy to learn" ((in 180 reviews)); "My store had great coworkers and manager; I would have stayed if they paid more." ((in 108 reviews)); "Great people that you work with and very flexible with time" ((in 105 reviews)); "Laid back and flexible schedules" ((in 73 reviews)); "Flexible schedule, casual, store owners can become friends" ((in 71 reviews))

What are the cons of working at The UPS Store according to real employee reviews?

"No benefits not even for full time workers (at least not at my store)" ((in 216 reviews)); "Poor management that sits in office and complains entire time about customers and too worried about taking her neighbors to court." ((in 104 reviews)); "Ceiling to where you may go in company, no benefits, bad training ethic (franchisee did not train new employees), bad attitude" ((in 23 reviews)); "The salary is low and moving up is limited." ((in 23 reviews)); "Low staff and it gets busy on the holidays." ((in 22 reviews))

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The UPS Store

Part of UPS

The UPS Store reviews

3.5

50% would recommend to a friend

(3,155 total reviews)

Tim Davis

48% approve of CEO

46% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,155 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The UPS Store has an employee rating of 3.5 out of 5 stars, based on 3,155 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The UPS Store employee rating is in line with the average (within 1 standard deviation) for employers within the Produktion industry (3.5 stars).

Reviews by job title

3K reviews

5.0

May 20, 2025

Great place to work

Sales associate

Recommend

CEO approval

Business Outlook

Pros

You really get the feel for customer service which will help you out.

Cons

Fast paced and recently taken over by amazon which can get annoying

5.0

May 19, 2025

Great Boss

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Wonderful boss and great relationship with employees and customers

Cons

no cons to mention at the time

5.0

May 16, 2025

d

Sales associate

Recommend

CEO approval

Business Outlook

Pros

It's steady and keeps you busy

Cons

You will learn to hate your life

Viewing 406 - 408 of 3,155 Reviews

Jobs at The UPS Store

Packing Printing and shipping The UPS Store

Shipping Center Assoicate

Vereinigte Staaten von Amerika

$18 - $18 /hr

(Employer provided)

View job

UPS Center Associate - Immediate Allentown

Part-Time Center Associate 7346

Vereinigte Staaten von Amerika

View job