Does The UPS Store pay their employees well?

According to anonymously submitted Glassdoor reviews, The UPS Store employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at The UPS Store. This rating has been stable over the past 12 months.

How satisfied are employees working at The UPS Store?

50% of The UPS Store employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The UPS Store 3.5 out of 5 for work life balance, 3.2 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at The UPS Store?

Sales Associate (567) , Store Associate (183) , Associate (155) , Manager (155) , Store Manager (154) , Customer Service Representative (131) , Retail Sales Associate (117) , Assistant Manager (100) , Customer Service Associate (61) , Graphic Designer (61) , Store Clerk (53) , Sales Associate/Cashier (40) , Retail Associate (31) , Customer Service (28) , Package Handler (28)

What are the pros of working at The UPS Store according to real employee reviews?

"Great for students that are busy and want to work flexible hours" ((in 176 reviews)); "My store had great coworkers and manager; I would have stayed if they paid more." ((in 108 reviews)); "Great people that you work with and very flexible with time" ((in 107 reviews)); "Good People and flexible scheduling" ((in 74 reviews)); "Flexible Schedule and easy to learn" ((in 71 reviews))

What are the cons of working at The UPS Store according to real employee reviews?

"No benefits not even for full time workers (at least not at my store)" ((in 220 reviews)); "Poor management that sits in office and complains entire time about customers and too worried about taking her neighbors to court." ((in 101 reviews)); "You'll be alone in the store with no training." ((in 25 reviews)); "salary is low and lots of works" ((in 24 reviews)); "Low staff and it gets busy on the holidays." ((in 21 reviews))

The UPS Store reviews

3.5

50% would recommend to a friend

(3,155 total reviews)

Tim Davis

48% approve of CEO

46% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,155 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The UPS Store has an employee rating of 3.5 out of 5 stars, based on 3,155 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The UPS Store employee rating is in line with the average (within 1 standard deviation) for employers within the Produktion industry (3.5 stars).

Reviews by job title

3K reviews

1.0

Sep 30, 2024

Not a great job

Sales associate

Recommend

CEO approval

Business Outlook

Pros

fun environment, but bad management

Cons

The management is often terrible

4.0

Sep 29, 2024

Awesome

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Flexible job hours that allow you to work

Cons

Very complex, and need understanding of multiple things

2.0

Sep 27, 2024

Not the best place to work

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Expertise in high volumes customer service environments. Learn how to ship and mail items. You get to meet some cool people and make connections.

Cons

Many people come in and project their anger and insecurities on us. Constantly being yelled at or told to smile by random customers. Amazon returns are very annoying and teaching people how to return things is even more annoying. People lie about shipping illegal things and you can get in serious trouble for other people lying about their stuff. It will make you never want to work customer service again. No benefits either. Supplies are never in stock and the packing charges are outrageous.

Viewing 415 - 417 of 3,155 Reviews

Jobs at The UPS Store

Center Assoicate

Vereinigte Staaten von Amerika

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Part-Time Center Associate 7346

Vereinigte Staaten von Amerika

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Retail Sales Associate

UPS Center Associate - Immediate Allentown

The UPS Store

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