Does The UPS Store pay their employees well?

According to anonymously submitted Glassdoor reviews, The UPS Store employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at The UPS Store. This rating has been stable over the past 12 months.

How satisfied are employees working at The UPS Store?

50% of The UPS Store employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The UPS Store 3.5 out of 5 for work life balance, 3.2 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at The UPS Store?

Sales Associate (567) , Store Associate (183) , Associate (155) , Manager (155) , Store Manager (154) , Customer Service Representative (131) , Retail Sales Associate (117) , Assistant Manager (100) , Customer Service Associate (61) , Graphic Designer (61) , Store Clerk (53) , Sales Associate/Cashier (40) , Retail Associate (31) , Customer Service (28) , Package Handler (28)

What are the pros of working at The UPS Store according to real employee reviews?

"Great for students that are busy and want to work flexible hours" ((in 182 reviews)); "My store had great coworkers and manager; I would have stayed if they paid more." ((in 108 reviews)); "Great people that you work with and very flexible with time" ((in 104 reviews)); "Flexible Schedule and easy to learn" ((in 80 reviews)); "amazing coworkers and employees as well as flexible scheduling" ((in 72 reviews))

What are the cons of working at The UPS Store according to real employee reviews?

"No benefits not even for full time workers (at least not at my store)" ((in 228 reviews)); "Poor management that sits in office and complains entire time about customers and too worried about taking her neighbors to court." ((in 96 reviews)); "You'll be alone in the store with no training." ((in 26 reviews)); "salary is low and lots of works" ((in 25 reviews)); "Low staff and it gets busy on the holidays." ((in 20 reviews))

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The UPS Store

Part of UPS

The UPS Store reviews

3.5

50% would recommend to a friend

(3,155 total reviews)

Tim Davis

48% approve of CEO

46% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The UPS Store has an employee rating of 3.5 out of 5 stars, based on 3,155 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The UPS Store employee rating is in line with the average (within 1 standard deviation) for employers within the Produktion industry (3.5 stars).

Reviews by job title

3K reviews

3.0

Sep 19, 2024

Good transition job

Sales associate

Recommend

CEO approval

Business Outlook

Pros

They offer hands on training and you learn a lot of skills that can be used in many aspects of life.

Cons

Low pay and at this store there wa wa lot of favoritism.

4.0

Sep 18, 2024

Great Job, no opportunity for growth

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

-Excellent customer interactions -Troubleshooting and problem solving -Notary experience - Full Time work schedule with Benefits

Cons

- No Opportunities for growth beyond full time work - Amazon profits are lower than ever

5.0

Sep 17, 2024

Great Place

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Great people, simple enough job.

Cons

Sometimes customers can be irritable.

Viewing 427 - 429 of 3,155 Reviews

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Retail Sales Associate