Does The UPS Store pay their employees well?

According to anonymously submitted Glassdoor reviews, The UPS Store employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at The UPS Store. This rating has been stable over the past 12 months.

How satisfied are employees working at The UPS Store?

50% of The UPS Store employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The UPS Store 3.5 out of 5 for work life balance, 3.2 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at The UPS Store?

Sales Associate (567) , Store Associate (183) , Associate (155) , Manager (155) , Store Manager (154) , Customer Service Representative (131) , Retail Sales Associate (117) , Assistant Manager (100) , Customer Service Associate (61) , Graphic Designer (61) , Store Clerk (53) , Sales Associate/Cashier (40) , Retail Associate (31) , Customer Service (28) , Package Handler (28)

What are the pros of working at The UPS Store according to real employee reviews?

"Flexible Hours and easy to learn" ((in 176 reviews)); "My store had great coworkers and manager; I would have stayed if they paid more." ((in 111 reviews)); "Great people that you work with and very flexible with time" ((in 105 reviews)); "Laid back and flexible schedules" ((in 80 reviews)); "Easy work, flexible schedule, learn skills" ((in 72 reviews))

What are the cons of working at The UPS Store according to real employee reviews?

"No benefits not even for full time workers (at least not at my store)" ((in 214 reviews)); "Poor management that sits in office and complains entire time about customers and too worried about taking her neighbors to court." ((in 105 reviews)); "The salary is low and moving up is limited." ((in 26 reviews)); "You'll be alone in the store with no training." ((in 22 reviews)); "Low staff and it gets busy on the holidays." ((in 20 reviews))

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The UPS Store

Part of UPS

The UPS Store reviews

3.5

50% would recommend to a friend

(3,155 total reviews)

Tim Davis

48% approve of CEO

46% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.2

Culture & values

3.0

Senior management

2.6

Career opportunities

2.5

Compensation and benefits

The UPS Store has an employee rating of 3.5 out of 5 stars, based on 3,155 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The UPS Store employee rating is in line with the average (within 1 standard deviation) for employers within the Produktion industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

5.0

Jul 30, 2024

Very good starter job

Store associate

Recommend

CEO approval

Business Outlook

Pros

Excellent manager who’s a hard worker and invests in employees. High standards for training and performance but chill social environment with coworkers and management. Never boring—there’s something new every day.

Cons

Pay not great—I worked there for three years and when I left to finish school I was only at $14/hr. I think the overhead is steep for TUPPS franchises and they just can’t pay very much. Customers get offended every time they’re charged for services they expected for free.

3.0

Jul 29, 2024

Good for students

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Good for students and good coworkers makes the job okay

Cons

pay isn’t the best, nasty customers

4.0

Jul 27, 2024

Solid Company

Owner

Recommend

CEO approval

Business Outlook

Pros

Above average environment, Average Pay, good work life balance

Cons

Retail can be challenging sometimes

Viewing 478 - 480 of 3,155 Reviews

Jobs at The UPS Store

Packing Printing and shipping The UPS Store

Shipping Center Assoicate

Vereinigte Staaten von Amerika

$18 - $18 /hr

(Employer provided)

View job

UPS Center Associate - Immediate Allentown

Retail Sales Associate