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The UPS Store

Part of UPS

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The UPS Store reviews

3.5

50% would recommend to a friend

(3,155 total reviews)
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Tim Davis

48% approve of CEO

46% positive business outlook

The UPS Store has an employee rating of 3.5 out of 5 stars, based on 3,155 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The UPS Store employee rating is in line with the average (within 1 standard deviation) for employers within the Produktion industry (3.5 stars).

Reviews by job title

3K reviews
4.0
Jul 8, 2024
Recommend
CEO approval
Business Outlook

Pros

Nice plaza (Publix) and people. Franchise owner is overall great and takes care of the store and employees. Its always clean and you can learn a lot and meet new people. You get tips. The Franchise Owner also pays bonuses (if we make sale goals), commissions on certain services.

Cons

You may run into some owners that do not practice good ethics or morals. Such as charging you for a new bag or box you selected for your Amazon return and then switch it to a used Amazon box that another customer left "to save on cost." Some stores also charge you for things like taping and picking up packages that you got diverted to the store. Some stores also charge you for "customer service" if you take too much time with an employee. Haha. SMH. Maybe its a difference in culture. Anyway, Corporate knows this and they allow it bc its a franchise right. So, Con to me, Pro for someone else. Either way...this is my review.

5.0
Jul 7, 2024

Overall great job

Recommend
CEO approval
Business Outlook

Pros

Flexible hours, fair pay, communication

Cons

there were no known cons

Viewing 502 - 504 of 3,155 Reviews

Glassdoor has 3,241 The UPS Store reviews submitted anonymously by The UPS Store employees. Read employee reviews and ratings on Glassdoor to decide if The UPS Store is right for you.