Does The UPS Store pay their employees well?

According to anonymously submitted Glassdoor reviews, The UPS Store employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at The UPS Store. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at The UPS Store?

49% of The UPS Store employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The UPS Store 3.5 out of 5 for work life balance, 3.2 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at The UPS Store?

Sales Associate (568) , Store Associate (183) , Associate (155) , Manager (155) , Store Manager (155) , Customer Service Representative (131) , Retail Sales Associate (117) , Assistant Manager (100) , Customer Service Associate (61) , Graphic Designer (61) , Store Clerk (53) , Sales Associate/Cashier (40) , Retail Associate (31) , Customer Service (28) , Package Handler (28)

What are the pros of working at The UPS Store according to real employee reviews?

"Great for students that are busy and want to work flexible hours" ((in 187 reviews)); "My store had great coworkers and manager; I would have stayed if they paid more." ((in 108 reviews)); "Great people that you work with and very flexible with time" ((in 108 reviews)); "flexible schedule and work hours" ((in 81 reviews)); "amazing coworkers and employees as well as flexible scheduling" ((in 65 reviews))

What are the cons of working at The UPS Store according to real employee reviews?

"No benefits not even for full time workers (at least not at my store)" ((in 233 reviews)); "Poor management that sits in office and complains entire time about customers and too worried about taking her neighbors to court." ((in 100 reviews)); "You'll be alone in the store with no training." ((in 28 reviews)); "salary is low and lots of works" ((in 26 reviews)); "Low staff and it gets busy on the holidays." ((in 19 reviews))

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The UPS Store

Part of UPS

The UPS Store reviews

3.5

49% would recommend to a friend

(3,156 total reviews)

Tim Davis

48% approve of CEO

44% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The UPS Store has an employee rating of 3.5 out of 5 stars, based on 3,156 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The UPS Store employee rating is in line with the average (within 1 standard deviation) for employers within the Produktion industry (3.5 stars).

Reviews by job title

3K reviews

3.0

Jan 30, 2025

So So

Associate

Recommend

CEO approval

Business Outlook

Pros

Relaxed environment, and fun work atmosphere

Cons

No perks, no discount, rude customers

4.0

Jan 29, 2025

I would recommend working here

Industrial engineering specialist

Recommend

CEO approval

Business Outlook

Pros

You get premium benefits plus the working environment is the best

Cons

The base salaries are low compared to other companies in the same industry

4.0

Jan 29, 2025

Good experience

Store associate

Recommend

CEO approval

Business Outlook

Pros

I had a good manager with flexible hours

Cons

Sometimes the customers are rude and it can be stressful around the holidays

Viewing 502 - 504 of 3,156 Reviews

Jobs at The UPS Store

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UPS STORE Sales Associate w/ Notary & Live Scan Opportunity

UPS STORE Sales Associate w/ Notary & Live Scan Opportunity

UPS STORE Sales Associate w/ Notary & Live Scan Opportunity