Does The UPS Store pay their employees well?

According to anonymously submitted Glassdoor reviews, The UPS Store employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at The UPS Store. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at The UPS Store?

49% of The UPS Store employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The UPS Store 3.5 out of 5 for work life balance, 3.2 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at The UPS Store?

Sales Associate (567) , Store Associate (183) , Associate (155) , Manager (155) , Store Manager (154) , Customer Service Representative (131) , Retail Sales Associate (117) , Assistant Manager (100) , Customer Service Associate (61) , Graphic Designer (61) , Store Clerk (53) , Sales Associate/Cashier (40) , Retail Associate (31) , Customer Service (28) , Package Handler (28)

What are the pros of working at The UPS Store according to real employee reviews?

"Flexible Hours and easy to learn" ((in 180 reviews)); "My store had great coworkers and manager; I would have stayed if they paid more." ((in 108 reviews)); "Great people that you work with and very flexible with time" ((in 105 reviews)); "Laid back and flexible schedules" ((in 73 reviews)); "Flexible schedule, casual, store owners can become friends" ((in 71 reviews))

What are the cons of working at The UPS Store according to real employee reviews?

"No benefits not even for full time workers (at least not at my store)" ((in 216 reviews)); "Poor management that sits in office and complains entire time about customers and too worried about taking her neighbors to court." ((in 104 reviews)); "Ceiling to where you may go in company, no benefits, bad training ethic (franchisee did not train new employees), bad attitude" ((in 23 reviews)); "The salary is low and moving up is limited." ((in 23 reviews)); "Low staff and it gets busy on the holidays." ((in 22 reviews))

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The UPS Store

Part of UPS

The UPS Store reviews

3.5

49% would recommend to a friend

(3,155 total reviews)

Tim Davis

48% approve of CEO

44% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The UPS Store has an employee rating of 3.5 out of 5 stars, based on 3,155 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The UPS Store employee rating is in line with the average (within 1 standard deviation) for employers within the Produktion industry (3.5 stars).

Reviews by job title

3K reviews

4.0

Jun 30, 2024

Loved it, just no benefits

Associate

Recommend

CEO approval

Business Outlook

Pros

Loved the owner and the customers

Cons

You would think you get benefits, but there are zero

2.0

Jun 29, 2024

Depends where you work

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

-flexible hours -easy job -talk to lots of different people

Cons

-depends on who owns your store as to how the store is run and what they pay -customers can be super rude -Amazon returns all day long

3.0

Jun 27, 2024

Alright job

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great manager at my location

Cons

Everyone comes in angry about something

Viewing 508 - 510 of 3,155 Reviews

Jobs at The UPS Store

Part-Time Center Associate 0535

Full-Time Center Associate #7740

Print Production Sales Associate 7346

Part-Time Center Associate 7346

United States

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Part-Time Center Associate

Chicago, IL

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