Does The UPS Store pay their employees well?

According to anonymously submitted Glassdoor reviews, The UPS Store employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at The UPS Store. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at The UPS Store?

52% of The UPS Store employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The UPS Store 3.5 out of 5 for work life balance, 3.2 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at The UPS Store?

Sales Associate (562) , Store Associate (183) , Manager (155) , Store Manager (154) , Associate (152) , Customer Service Representative (130) , Retail Sales Associate (117) , Assistant Manager (100) , Customer Service Associate (61) , Graphic Designer (61) , Store Clerk (53) , Sales Associate/Cashier (40) , Retail Associate (31) , Customer Service (28) , Package Handler (28)

What are the pros of working at The UPS Store according to real employee reviews?

"Great for students that are busy and want to work flexible hours" ((in 173 reviews)); "My store had great coworkers and manager; I would have stayed if they paid more." ((in 108 reviews)); "Great people that you work with and very flexible with time" ((in 107 reviews)); "flexible schedule and work hours" ((in 82 reviews)); "Great manager and owner." ((in 59 reviews))

What are the cons of working at The UPS Store according to real employee reviews?

"No benefits not even for full time workers (at least not at my store)" ((in 207 reviews)); "Poor management that sits in office and complains entire time about customers and too worried about taking her neighbors to court." ((in 101 reviews)); "There is no room for advancement; as the UPS store is a franchise and you will never have the owners job." ((in 31 reviews)); "You'll be alone in the store with no training." ((in 26 reviews)); "salary is low and lots of works" ((in 26 reviews))

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The UPS Store

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The UPS Store reviews

Compare reviews

3.5

52% would recommend to a friend

(3,142 total reviews)

Tim Davis

48% approve of CEO

45% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.2

Culture & values

3.0

Senior management

2.7

Career opportunities

2.5

Compensation and benefits

The UPS Store has an employee rating of 3.5 out of 5 stars, based on 3,142 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The UPS Store employee rating is in line with the average (within 1 standard deviation) for employers within the Produktion industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

5.0

Jan 19, 2026

Great

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Helpful employees - Hours were flexible

Cons

- No Cons to say about my location

3.0

Jan 13, 2026

IT WAS OK

Sales associate

Recommend

CEO approval

Business Outlook

Pros

It wasnt a bad job, just understaffed

Cons

Understaffed, depends on the manager and co worker you work with

2.0

Jan 9, 2026

2/5

Store associate

Recommend

CEO approval

Business Outlook

Pros

Ability to manage your schedule

Cons

The owner is rude and disrespectful to employees

Viewing 61 - 63 of 3,142 Reviews

Jobs at The UPS Store

Part-Time Center Associate

Part-Time Center Associate 4331

Part-Time Center Associate 7346

Part-Time Center Associate 5455

Part-Time Center Associate