Does The UPS Store pay their employees well?

According to anonymously submitted Glassdoor reviews, The UPS Store employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at The UPS Store. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The UPS Store?

49% of The UPS Store employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The UPS Store 3.5 out of 5 for work life balance, 3.2 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at The UPS Store?

Sales Associate (566) , Store Associate (183) , Manager (155) , Associate (154) , Store Manager (154) , Customer Service Representative (131) , Retail Sales Associate (117) , Assistant Manager (100) , Customer Service Associate (61) , Graphic Designer (61) , Store Clerk (53) , Sales Associate/Cashier (40) , Retail Associate (31) , Customer Service (28) , Package Handler (28)

What are the pros of working at The UPS Store according to real employee reviews?

"Great for students that are busy and want to work flexible hours" ((in 175 reviews)); "My store had great coworkers and manager; I would have stayed if they paid more." ((in 109 reviews)); "Great people that you work with and very flexible with time" ((in 102 reviews)); "amazing coworkers and employees as well as flexible scheduling" ((in 79 reviews)); "Laid back and flexible schedules" ((in 69 reviews))

What are the cons of working at The UPS Store according to real employee reviews?

"No benefits not even for full time workers (at least not at my store)" ((in 218 reviews)); "Poor management that sits in office and complains entire time about customers and too worried about taking her neighbors to court." ((in 104 reviews)); "salary is low and lots of works" ((in 28 reviews)); "No room for advancement beyond manager since they are franchised but gives you good skills for future job" ((in 28 reviews)); "You'll be alone in the store with no training." ((in 25 reviews))

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The UPS Store

Part of UPS

The UPS Store reviews

3.5

49% would recommend to a friend

(3,153 total reviews)

Tim Davis

48% approve of CEO

45% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.2

Culture & values

2.9

Senior management

2.6

Career opportunities

2.5

Compensation and benefits

The UPS Store has an employee rating of 3.5 out of 5 stars, based on 3,153 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The UPS Store employee rating is in line with the average (within 1 standard deviation) for employers within the Produktion industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Apr 11, 2025

Ups

Associate

Recommend

CEO approval

Business Outlook

Pros

The work here matches your pay.

Cons

A lot of elderly people who don't show a lot of respect.

4.0

Apr 11, 2025

Its Okay

Sales associate

Recommend

CEO approval

Business Outlook

Pros

You get plenty of hours, and I would consider going back.

Cons

Pay is okay if you put in the hours, most checks had overtime. The company is so small that mainly everyone works every day. So even if you are a part-time employee be prepared to work full time hours. Gossip and drama are bound to happen in such a close space, keep to yourself, do your job and you will be fine. Lunch breaks are provided.....sorta. A lunch break at this location looks like staying clocked in, and standing at the packing table quickly eating and often stopping to go helo customers, regardless of the amount of hours worked that day. I have worked sick also because of lack of staff.

3.0

Apr 10, 2025

Review

Associate

Recommend

CEO approval

Business Outlook

Pros

It is an easy job and not too complex

Cons

Customers can be annoying at times

Viewing 220 - 222 of 3,153 Reviews

Jobs at The UPS Store

Shipping Center Assoicate

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Customer Service Associate

Sales Associate/Printing Specialist