Does The UPS Store pay their employees well?

According to anonymously submitted Glassdoor reviews, The UPS Store employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at The UPS Store. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The UPS Store?

49% of The UPS Store employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The UPS Store 3.5 out of 5 for work life balance, 3.2 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at The UPS Store?

Sales Associate (566) , Store Associate (183) , Associate (155) , Manager (155) , Store Manager (154) , Customer Service Representative (131) , Retail Sales Associate (117) , Assistant Manager (100) , Customer Service Associate (61) , Graphic Designer (61) , Store Clerk (53) , Sales Associate/Cashier (40) , Retail Associate (31) , Customer Service (28) , Package Handler (28)

What are the pros of working at The UPS Store according to real employee reviews?

"Great for students that are busy and want to work flexible hours" ((in 182 reviews)); "My store had great coworkers and manager; I would have stayed if they paid more." ((in 111 reviews)); "Great people that you work with and very flexible with time" ((in 104 reviews)); "Laid back and flexible schedules" ((in 73 reviews)); "amazing coworkers and employees as well as flexible scheduling" ((in 70 reviews))

What are the cons of working at The UPS Store according to real employee reviews?

"No benefits not even for full time workers (at least not at my store)" ((in 222 reviews)); "Poor management that sits in office and complains entire time about customers and too worried about taking her neighbors to court." ((in 107 reviews)); "Poor Training (mainly have to teach yourself through trial and error)" ((in 24 reviews)); "salary is low and lots of works" ((in 22 reviews)); "Low staff and it gets busy on the holidays." ((in 21 reviews))

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The UPS Store

Part of UPS

The UPS Store reviews

3.5

49% would recommend to a friend

(3,154 total reviews)

Tim Davis

48% approve of CEO

45% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,154 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The UPS Store has an employee rating of 3.5 out of 5 stars, based on 3,154 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The UPS Store employee rating is in line with the average (within 1 standard deviation) for employers within the Produktion industry (3.5 stars).

Reviews by job title

3K reviews

4.0

Feb 14, 2026

Great for packages

Cashier

Recommend

CEO approval

Business Outlook

Pros

Wonderful staff. Free tape. Thumbs up

Cons

Lots of boxes to ship

4.0

Feb 9, 2026

cool job

Merchandiser

Recommend

CEO approval

Business Outlook

Pros

cool people to meet along the way

Cons

little to not many hours

5.0

Feb 9, 2026

UPS Store Work Experience

The ups store associate

Recommend

CEO approval

Business Outlook

Pros

Manager is amazing, constantly busy so time moves fast and there always something to do.

Cons

When too many people get there, it really does become chaotic but that is pretty rare.

Viewing 265 - 267 of 3,154 Reviews

Jobs at The UPS Store

Mailroom Associate - The UPS Stores

Packing Printing and shipping The UPS Store

Shipping Center Assoicate

The UPS Store #7116 - Center associate