Does The UPS Store pay their employees well?

According to anonymously submitted Glassdoor reviews, The UPS Store employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at The UPS Store. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The UPS Store?

49% of The UPS Store employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The UPS Store 3.5 out of 5 for work life balance, 3.2 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at The UPS Store?

Sales Associate (566) , Store Associate (183) , Manager (155) , Associate (154) , Store Manager (154) , Customer Service Representative (131) , Retail Sales Associate (117) , Assistant Manager (100) , Customer Service Associate (61) , Graphic Designer (61) , Store Clerk (53) , Sales Associate/Cashier (40) , Retail Associate (31) , Customer Service (28) , Package Handler (28)

What are the pros of working at The UPS Store according to real employee reviews?

"Great for students that are busy and want to work flexible hours" ((in 175 reviews)); "My store had great coworkers and manager; I would have stayed if they paid more." ((in 113 reviews)); "Great people that you work with and very flexible with time" ((in 105 reviews)); "Flexible Schedule and easy to learn" ((in 71 reviews)); "Flexible schedule, casual, store owners can become friends" ((in 67 reviews))

What are the cons of working at The UPS Store according to real employee reviews?

"No benefits not even for full time workers (at least not at my store)" ((in 219 reviews)); "Poor management that sits in office and complains entire time about customers and too worried about taking her neighbors to court." ((in 101 reviews)); "No room for advancement beyond manager since they are franchised but gives you good skills for future job" ((in 33 reviews)); "salary is low and lots of works" ((in 27 reviews)); "You'll be alone in the store with no training." ((in 25 reviews))

Skip to content Skip to footer

Notifications

The UPS Store

Part of UPS

The UPS Store reviews

3.5

49% would recommend to a friend

(3,153 total reviews)

Tim Davis

48% approve of CEO

45% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Work/Life balance

3.2

Culture & values

2.9

Senior management

2.6

Career opportunities

2.5

Compensation and benefits

The UPS Store has an employee rating of 3.5 out of 5 stars, based on 3,153 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The UPS Store employee rating is in line with the average (within 1 standard deviation) for employers within the Produktion industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Feb 25, 2025

UPS Store

Courtesy clerk

Recommend

CEO approval

Business Outlook

Pros

Easy. It's a good start for data entry.

Cons

Inconsistent schedule. Rude people. No room for growth within company.

4.0

Feb 24, 2025

Low Pay, Good Experience

Digital print specialist

Recommend

CEO approval

Business Outlook

Pros

Good for someone looking for entry level work in design or print production. Receive 50% commission on print sales and design,

Cons

You may have to figure your own system for creating prints. Have to work in-between customers.

2.0

Feb 24, 2025

Overwork employees for little pay and benefits

Graphic designer

Recommend

CEO approval

Business Outlook

Pros

• They are quick to hire • Okay stepping stone until you find a better job opportunity • Better luck if you have a more professional and ethical franchise owner

Cons

• I applied and was interviewed with the expectation that I would specialize in printing services and worked in multiple positions • Promise of pay increase if we exceeded sales, turned out to be a lie when we were doubling and tripling in sales • Only "benefit" was an IRA • Franchisee prioritized business partners print orders over regular customers who ordered before them • No PTO or sick time

Viewing 268 - 270 of 3,153 Reviews

Jobs at The UPS Store

The UPS Store #7116 - Center associate

Full-time / Part-time Retail Associate North Store

Full-time / Part-time Retail Associate South Store

Lakeland, FL

View job

Customer Service Associate

UPS STORE Sales Associate w/ Notary & Live Scan Opportunity