Does The UPS Store pay their employees well?

According to anonymously submitted Glassdoor reviews, The UPS Store employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at The UPS Store. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The UPS Store?

49% of The UPS Store employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The UPS Store 3.5 out of 5 for work life balance, 3.2 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at The UPS Store?

Sales Associate (566) , Store Associate (183) , Manager (155) , Associate (154) , Store Manager (154) , Customer Service Representative (131) , Retail Sales Associate (117) , Assistant Manager (100) , Customer Service Associate (61) , Graphic Designer (61) , Store Clerk (53) , Sales Associate/Cashier (40) , Retail Associate (31) , Customer Service (28) , Package Handler (28)

What are the pros of working at The UPS Store according to real employee reviews?

"Great for students that are busy and want to work flexible hours" ((in 175 reviews)); "My store had great coworkers and manager; I would have stayed if they paid more." ((in 113 reviews)); "Great people that you work with and very flexible with time" ((in 105 reviews)); "Flexible Schedule and easy to learn" ((in 71 reviews)); "Flexible schedule, casual, store owners can become friends" ((in 67 reviews))

What are the cons of working at The UPS Store according to real employee reviews?

"No benefits not even for full time workers (at least not at my store)" ((in 219 reviews)); "Poor management that sits in office and complains entire time about customers and too worried about taking her neighbors to court." ((in 101 reviews)); "No room for advancement beyond manager since they are franchised but gives you good skills for future job" ((in 33 reviews)); "salary is low and lots of works" ((in 27 reviews)); "You'll be alone in the store with no training." ((in 25 reviews))

The UPS Store reviews

3.5

49% would recommend to a friend

(3,153 total reviews)

Tim Davis

48% approve of CEO

45% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,153 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The UPS Store has an employee rating of 3.5 out of 5 stars, based on 3,153 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The UPS Store employee rating is in line with the average (within 1 standard deviation) for employers within the Produktion industry (3.5 stars).

Reviews by job title

3K reviews

5.0

Feb 21, 2025

A good experience

Store manager

Recommend

CEO approval

Business Outlook

Pros

-Training -Business Accumen -Opportunities in professional setting

Cons

-Low staffing -Franchised locations -No benefits

2.0

Feb 20, 2025

Lot of responsibilities placed on you for low pay...

Retail store associate

Recommend

CEO approval

Business Outlook

Pros

-Good co-workers -Learned about shipping process -Got to meet various customers, some of which were regulars -Flexible schedule

Cons

-Dealing with amazon returns -Low Pay for the amount of work you do -No opportunity for career growth

1.0

Feb 20, 2025

Wouldn't recommend

Store associate

Recommend

CEO approval

Business Outlook

Pros

Working with nice people for the most part. Pretty easy overall.

Cons

It can get very busy. We didn't take any breaks and sometimes no lunch breaks. Customers can be horrible and I've worked other retail jobs. The pay was the lowest for retail jobs in the area. No benefits. Each store is individually owned so you never know who you'll work for.

Viewing 274 - 276 of 3,153 Reviews

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The UPS Store

The UPS Store reviews

Company ratings over time

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Reviews by job title

A good experience

Lot of responsibilities placed on you for low pay...

Wouldn't recommend

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