Does The UPS Store pay their employees well?

According to anonymously submitted Glassdoor reviews, The UPS Store employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at The UPS Store. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at The UPS Store?

49% of The UPS Store employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated The UPS Store 3.5 out of 5 for work life balance, 3.2 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at The UPS Store?

Sales Associate (566) , Store Associate (183) , Manager (155) , Associate (154) , Store Manager (154) , Customer Service Representative (131) , Retail Sales Associate (117) , Assistant Manager (100) , Customer Service Associate (61) , Graphic Designer (61) , Store Clerk (53) , Sales Associate/Cashier (40) , Retail Associate (31) , Customer Service (28) , Package Handler (28)

What are the pros of working at The UPS Store according to real employee reviews?

"Great for students that are busy and want to work flexible hours" ((in 182 reviews)); "My store had great coworkers and manager; I would have stayed if they paid more." ((in 111 reviews)); "Great people that you work with and very flexible with time" ((in 104 reviews)); "Laid back and flexible schedules" ((in 73 reviews)); "amazing coworkers and employees as well as flexible scheduling" ((in 70 reviews))

What are the cons of working at The UPS Store according to real employee reviews?

"No benefits not even for full time workers (at least not at my store)" ((in 222 reviews)); "Poor management that sits in office and complains entire time about customers and too worried about taking her neighbors to court." ((in 107 reviews)); "Poor Training (mainly have to teach yourself through trial and error)" ((in 24 reviews)); "salary is low and lots of works" ((in 22 reviews)); "Low staff and it gets busy on the holidays." ((in 21 reviews))

The UPS Store reviews

3.5

49% would recommend to a friend

(3,153 total reviews)

Tim Davis

48% approve of CEO

45% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,153 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

The UPS Store has an employee rating of 3.5 out of 5 stars, based on 3,153 company reviews on Glassdoor which indicates that most employees have a good working experience there. The The UPS Store employee rating is in line with the average (within 1 standard deviation) for employers within the Produktion industry (3.5 stars).

Reviews by job title

3K reviews

4.0

Feb 1, 2025

Good and Hard working

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Payment is Decent Face to Face customer service learning opportunity

Cons

It’s a job that needs to be done by lots of hard work

3.0

Jan 31, 2025

poor management

Associate

Recommend

CEO approval

Business Outlook

Pros

keeps you busy, you get to learn about shipping and mailbox services, friendly regular customers.

Cons

no benefits, was promised full time but barley made part time, bad management with constant confusion on what is ups policy and what is not, the managers talk badly about everyone, rude customers making amazon drops offs. Owner will have you working in freezing temperatures IN THE STORE because they refuse to leave the heat on, pay was mid,

3.0

Jan 30, 2025

So So

Associate

Recommend

CEO approval

Business Outlook

Pros

Relaxed environment, and fun work atmosphere

Cons

No perks, no discount, rude customers

Viewing 292 - 294 of 3,153 Reviews

Jobs at The UPS Store

The UPS Store #7116 - Center associate

Full-time / Part-time Retail Associate North Store

Customer Service Associate- The UPS Store

Mailroom Associate - The UPS Stores

Customer Service Associate

The UPS Store

The UPS Store reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good and Hard working

poor management

So So

Jobs at The UPS Store

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