Thoughtworks reviews

4.0

79% would recommend to a friend

(4,645 total reviews)
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Mike Sutcliff

78% approve of CEO

57% positive business outlook

Thoughtworks has an employee rating of 4.0 out of 5 stars, based on 4,645 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Thoughtworks employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

5K reviews
2.0
Mar 30, 2014

On a slippery, downward slope

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

1. Many dedicated, smart, ethical, conscientious people still remain 2. ThoughtWorks is a good brand to have on your CV 3. The company does some heart-warming social good through its Social Impact Program

Cons

1. Nepotism, perfected to a science 2. Too many people thrive in ThoughtWorks by sheer dint of the fact that they have been a "ThoughtWorker" for over 5 years 3. Career counselling and goal setting are very ambiguous. 4. The inability to stick to a plan is very common here, whatever be the plan 5. This "flat" company has some unseen peaks and troughs which are invisible to the naked eye 6. Some of the best people have left this company's Indian operations in the last few months 7. Laterals have a really tough time 8. Misplaced intellectual arrogance abounds 9. A cloud of secrecy and stage-managed internal PR hides the real reason for many employees' exits, thereby giving rise to disconcerting rumours

2.0
Aug 11, 2023

A cult with a heritage

Recommend
CEO approval
Business Outlook

Pros

* Technical excellence. The consultants, especially those who started years before the APAX acquisition, are some of the smartest people you'll see in the tech sector. * The internal "software dev" mailing list has high quality technical conversation. * If you're lucky, you may get staffed on a project where you learn interesting things about both business and technology. * Opportunities to be visit and work in offices and clients in many countries, again, depending on your luck and connections.

Cons

* Thoughtworks is a cult. You have a vague sense when you're in it. It becomes much clearer once you leave. It has all the hallmarks of a cult: adulation of its founder; widespread indoctrination that starts with TW University for graduate hires; vociferous advocacy of its "secret sauce", i.e. the TW way; and low tolerance for differences of opinion, particularly on the so-called "social justice" pillar. * About that pillar: there is a strangely dogmatic combination of neo-socialism and neo-liberalism that runs through the company, especially some in leadership positions. Any dissenting voices, even those who simply ask their political views to be left alone, are likely to be shouted down and ostracized. * Who you know and how you impress them weighs more than what you know and how you can contribute. Thoughtworks is more prone to this than the average company. The so-called flat hierarchy encourages consultants to curry favors on the grapevine. The one with the most favorable rumors is likely to get better projects and promotions. * The leadership teams seem to relish their roles as petty tyrants. If your project's Delivery Leadership Team, usually 3 people strong, has a loudmouth who dislikes you, it is very likely you'll find it hard to last on the project. What's more, you'll get obscure negative feedback like "difficult to work with", "doesn't align with TW values", etc., which is sure to dent your career aspirations.

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Thoughtworks Response
2y
Thank you for sharing your thoughts. We're disappointed to know that your experience with Thoughtworks wasn’t the best. Regarding your feedback, we may not always get it right, but we’re committed to make Thoughtworks the best place to work for all Thoughtworkers. If you're open to having a personal conversation to share more details about the experiences you've had regarding your time at Thoughtworks please do reach out to me at tim.ogorman@thoughtworks.com.
2.0
Aug 4, 2020
Recommend
CEO approval
Business Outlook

Pros

TW overall is a good company but try to avoid design because of design leaders.

Cons

Company says they want to focus and grow the design so they decided to put two head of design for a team of 20 people? which doesn't make any sense. I have been working with them for quite a long time now and I can say both lack design skills and the leader mindset.  All they can do is just one thing... "TALK". Both can't deliver. I doubt if they have ever done any end to end design delivery.  Both head of design behave like mothers "do this, do that". They don't want to give autonomy to the team and want to control everything. Yup almost everything. e.g if both are busy the team gets messages like we can't make it today, let's cancel today's meet. We'll put something new" which never happens. Every team conversation is just about two buzz words, 'Value' and 'Impact' but the team always wonders what exactly does that mean? I bet just like the team they also don't know what both words are and they just use them to show off. It's quite common in the office to use buzz words. Both ladies have two faces. One for TW & SG leadership team and this face is very shiny, everything is going excellent, we are leaders and design is adding tremendous value, another one is with a team which is very dark and scary. There is literally zero team communication which happens because nobody has any interest. Why because both leaders fail to create that environment for the team which TW MD's and HR failed to see and understand.Team feels both are incapable and lousy design leaders. It's just no one wants to talk about this because all they care about is just doing the job and getting a salary. Everyone in the design team is on the verge of leaving TW because of these two. Maybe that's the reason people have started moving out of TW. There are other tons of points but i know nothing will happen because TW MD's will just talk to these two and both are smart enough to cover and brainwash MD's. It's just hopeless. They have decided to hire Sr and Lead designers instead of promoting internally. Why? Because both leaders fail to connect designers/team or mentor designers so that they can grow.  All both care about is their 'own' growth and faking around. Question is who will save TW SG Design team?

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Thoughtworks Response
5y
Thank you for your feedback. We wanted to take some time to address some of the things you raised. One of our goals this year is to further grow and develop the design team. To do this, we chose to pair two design leads, who both have over 25 years of design/delivery experience combined, to focus on developing the team but also give them the opportunity to grow into a new leadership role. While we acknowledge that with any change there are always challenges, we also believe it is important to give ThoughtWorkers the chance to grow and expand their roles and skills. This comes at a risk for the organization but we believe it’s a risk that we have to take in order to give our people new opportunities. In line with our culture of open feedback, we hope every ThoughtWorker feels comfortable and safe to approach any leader, including MD’s, to share and discuss ways to improve. We would like to invite you to bring this conversation directly to the leadership team and to the design leads directly for the betterment of each ThoughtWorker and the organization. As we continue to grow at the current pace, it is even more critical for this kind of feedback to be shared so that we can continue to grow in the right direction, learn, and pivot quickly when needed. - Jessie Xia, Managing Director, ThoughtWorks Southeast Asia
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