Is UPS a good company to work for as a Operations Supervisor?

Operations Supervisor professionals working at UPS have rated their employer with 3.3 out of 5 stars in 647 Glassdoor reviews. This is a lower than average score with the overall rating of UPS employees being 3.4 out of 5 stars. Search open Operations Supervisor Jobs at UPS now and start preparing for your job interview by browsing frequently asked Operations Supervisor interview questions at UPS .

Does UPS pay Operations Supervisor employees well?

Operations Supervisor professionals rate their compensation and benefits at UPS with 3.8 out of 5 stars based on 647 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Operations Supervisor salaries at UPS.

How happy are Operations Supervisor professionals working at UPS?

39% of Operations Supervisor employees at UPS would recommend their employer to a friend. This rating has decreased by 4% in the past 12 months. Operations Supervisor professionals have also rated UPS with a 2.7 rating for work-life-balance, 3.4 rating for diversity and inclusion, 2.6 rating for culture and values and 3.1 rating for career opportunities.

What are the top reviewed jobs at UPS?

Package Handler (4122) , Part Time Package Handler (2707) , Supervisor (1154) , Seasonal Driver Helper (974) , Loader (753) , Part Time Supervisor (746) , Preloader (688) , Driver (664) , Operations Supervisor (642) , Warehouse Worker (542) , Loader/Unloader (472) , Driver Helper (398) , Account Executive (378) , Sorter (344) , Manager (293)

What are the pros of working at UPS according to real employee reviews?

"The benefits are great but I don't know if they are worth the body soreness and stress" ((in 4946 reviews)); "It was pretty good pay and the hours were ok. it wasnt that bad overall." ((in 4692 reviews)); "Great for people who may have been unemployed for a while and want to re enter the work force." ((in 1335 reviews)); "You get paid good money and it can also be a stepping stone to a lifelong career" ((in 631 reviews)); "the tuition reimbursement is great and the health care is excellent" ((in 398 reviews))

What are the cons of working at UPS according to real employee reviews?

"Poor management... ran the company like it was the military screaming and yelling at employees." ((in 2040 reviews)); "Long hours and sometimes can't take a break because it's a lot of work" ((in 1635 reviews)); "no work life balance: many days you are working extremely long hours from 8:30am to 5" ((in 703 reviews)); "Bad supervisors that are lazy and don't want to help you out." ((in 594 reviews)); "Your management will change every few years and it’s a crap shoot whether you will get good or bad manager." ((in 401 reviews))

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UPS Operations Supervisor reviews

3.3

39% would recommend to a friend

(647 total reviews)

Carol B. Tomé

29% approve of CEO

32% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (647 reviews)

Ratings by demographic groups

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Operations Supervisor employees have rated UPS with 3.3 out of 5 stars, based on 647 company reviews on Glassdoor. This indicates that most Operations Supervisor professionals have a good working experience there. UPS is rated in line with the average (within 1 standard deviation) by Operations Supervisor professionals compared to other employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

647 reviews

4.0

Jan 18, 2026

its iight

Operations supervisor

Recommend

CEO approval

Business Outlook

Pros

not working with direct customer interactions, too few hours afforded to work

Cons

lots of high paced activity

4.0

Dec 16, 2025

Good job

Operations supervisor

Recommend

CEO approval

Business Outlook

Pros

Decent pay Decent work life balance

Cons

Took away college reimbursement for part time hourlies

3.0

Nov 16, 2025

UPS

Operations supervisor

Recommend

CEO approval

Business Outlook

Pros

Good benefit and room for growth within

Cons

fast paced and overworked environment

Viewing 7 - 9 of 647 Reviews

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its iight

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