UPS reviews

3.4

55% would recommend to a friend

(36,795 total reviews)
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Carol B. Tomé

36% approve of CEO

42% positive business outlook

UPS has an employee rating of 3.4 out of 5 stars, based on 36,795 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

37K reviews
3.0
Feb 6, 2026

Fast-Paced

Recommend
CEO approval
Business Outlook

Pros

Environment encourages building relationships with employees. Opportunity to learn many different aspects of the logistics chain. Despite questionable communication methods the environment offers plenty of room for networking.

Cons

Generally a reactionary environment with unrealistic expectations. The tempo and "leadership" on the floor is dictated by who can be the loudest and control the 2-way radio communications rather than active/healthy communication

4.0
Feb 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Pros: - Worked during winter in Florida, which meant beautiful weather overall - Job overall is not to intensive (usually), so working at a brisk pace is not to difficult - Considering getting hired is incredibly easy and has pretty much no requirements, the compensation is very solid - Most of your job is just delivering packages, once you and your driver get into a rhythm the job goes very smoothly I would say

Cons

- Depending on where you are located, the weather can be bad, which can make delivering harder, so be prepared clothing wise - Seasonal can make it harder on drivers (they need to deal with disorganized trucks from seasonal workers at the UPS hubs) - Communication with UPS as a company and its workers is horrible to be honest and getting everything situated to start the job was a but of a nuisance -

5.0
Feb 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Easiest job Ill ever have for sure. They payed for my college which is nice. Working nights sucks but the actual work is easy.

Cons

Night shift sucks. Get used to it eventually but its not for everyone. Also a lot of people there that dont have any real life goals to do better than make $25 hr part time.

Viewing 352 - 354 of 36,795 Reviews

Glassdoor has 41,003 UPS reviews submitted anonymously by UPS employees. Read employee reviews and ratings on Glassdoor to decide if UPS is right for you.