Does UPS pay their employees well?

According to anonymously submitted Glassdoor reviews, UPS employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at UPS. This rating has been stable over the past 12 months.

How satisfied are employees working at UPS?

54% of UPS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated UPS 3.2 out of 5 for work life balance, 3.0 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at UPS?

Package Handler (4121) , Part Time Package Handler (2707) , Supervisor (1153) , Seasonal Driver Helper (974) , Loader (753) , Part Time Supervisor (746) , Preloader (688) , Driver (664) , Operations Supervisor (642) , Warehouse Worker (542) , Loader/Unloader (472) , Driver Helper (398) , Account Executive (378) , Sorter (344) , Manager (293)

What are the pros of working at UPS according to real employee reviews?

"The benefits are great but I don't know if they are worth the body soreness and stress" ((in 4971 reviews)); "It was pretty good pay and the hours were ok. it wasnt that bad overall." ((in 4691 reviews)); "Great for people who may have been unemployed for a while and want to re enter the work force." ((in 1340 reviews)); "You get paid good money and it can also be a stepping stone to a lifelong career" ((in 634 reviews)); "Great job and great benefits" ((in 406 reviews))

What are the cons of working at UPS according to real employee reviews?

"Poor management... ran the company like it was the military screaming and yelling at employees." ((in 2045 reviews)); "Long hours and sometimes can't take a break because it's a lot of work" ((in 1654 reviews)); "no work life balance: many days you are working extremely long hours from 8:30am to 5" ((in 698 reviews)); "Bad supervisors that are lazy and don't want to help you out." ((in 599 reviews)); "Poor upper management can make the job much worse than it needs to be." ((in 504 reviews))

What are employees saying about UPS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about UPS layoffs and their outlook for job security at UPS in 2026.

UPS reviews

3.4

54% would recommend to a friend

(36,820 total reviews)

Carol B. Tomé

36% approve of CEO

42% positive business outlook

Ratings by category

3.8

Compensation and benefits

3.7

Diversity & inclusion

3.2

Work/Life balance

3.2

Career opportunities

3.0

Culture & values

2.8

Senior management

UPS has an employee rating of 3.4 out of 5 stars, based on 36,820 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

37K reviews

3.0

Dec 15, 2010

Experience was positive and allow a lot of opportunities for career advancement

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Salary and benefits are excellent, the training in Corporate schools are the best, UPS has an excellent sense of community with their partnerships with United Way and the National Urban League.

Cons

Too many people that are not qualified for leadership positions are given positions of authority. Promotions are given all the way up to the mid-level senior management level to people who do not have the education and/or experience to have position. Leads to very poor management and poor work enviroment.

3.0

Dec 15, 2010

Intense and Secure.

Supervisor full time

Recommend

CEO approval

Business Outlook

Pros

A secure job with a large successful company. Good opportunities to advance if you are willing to put in the work but may take years. Competitive pay and benefits package (although not what it was pre-recession). Teamwork atmosphere is enjoyable.

Cons

The hours can be erratic including working nights or really any hours you can think of due to the 24 hour operation. I have had regular assignments working both 6 to 4's and the bad 9 to 5. Long hours at Christmas time. Many times overly intense management from above with very aggressive performance goals. Often dirty and tiring depending on your position.

3.0

Dec 14, 2010

It's a great experience for people with no education.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The money seems to be good for the amount of education you need. The benefits are good as well.Good times.

Cons

You have no control over the amount of overtime that you work. You can't really plan your day or have plans after work.

Viewing 36310 - 36312 of 36,820 Reviews

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UPS

UPS reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Experience was positive and allow a lot of opportunities for career advancement

Intense and Secure.

It's a great experience for people with no education.

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