Does UPS pay their employees well?

According to anonymously submitted Glassdoor reviews, UPS employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at UPS. This rating has been stable over the past 12 months.

How satisfied are employees working at UPS?

55% of UPS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated UPS 3.2 out of 5 for work life balance, 3.0 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at UPS?

Package Handler (4115) , Part Time Package Handler (2707) , Supervisor (1152) , Seasonal Driver Helper (974) , Loader (751) , Part Time Supervisor (745) , Preloader (688) , Driver (664) , Operations Supervisor (642) , Warehouse Worker (542) , Loader/Unloader (472) , Driver Helper (398) , Account Executive (378) , Sorter (344) , Manager (293)

What are the pros of working at UPS according to real employee reviews?

"Ups has great benefits and a perfect place if you really want to tackle a difficult supervisors job" ((in 4971 reviews)); "It was pretty good pay and the hours were ok. it wasnt that bad overall." ((in 4672 reviews)); "Great for people who may have been unemployed for a while and want to re enter the work force." ((in 1358 reviews)); "You get paid good money and it can also be a stepping stone to a lifelong career" ((in 631 reviews)); "The benefits are good and the tuition reimbursement is the only reason you should ever become a PT supervisor." ((in 407 reviews))

What are the cons of working at UPS according to real employee reviews?

"Poor management... ran the company like it was the military screaming and yelling at employees." ((in 2037 reviews)); "Long hours and sometimes can't take a break because it's a lot of work" ((in 1624 reviews)); "no work life balance: many days you are working extremely long hours from 8:30am to 5" ((in 717 reviews)); "Bad supervisors that are lazy and don't want to help you out." ((in 603 reviews)); "Your management will change every few years and it’s a crap shoot whether you will get good or bad manager." ((in 410 reviews))

What are employees saying about UPS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about UPS layoffs and their outlook for job security at UPS in 2026.

UPS reviews

3.4

55% would recommend to a friend

(36,803 total reviews)

Carol B. Tomé

36% approve of CEO

42% positive business outlook

Ratings by category

3.8

Compensation and benefits

3.7

Diversity & inclusion

3.3

Career opportunities

3.2

Work/Life balance

3.0

Culture & values

2.8

Senior management

UPS has an employee rating of 3.4 out of 5 stars, based on 36,803 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

37K reviews

3.0

Apr 6, 2010

Low Morale everywhere!

Preloader

Recommend

CEO approval

Business Outlook

Pros

1. Pay rate 2. Union 3. Health benefits 4. Vacation 5. Time off 6. Good Part time Job 7. Good Training

Cons

1. Managment attitude 2. Preload Hours 3. Supervisors 4. Weather (if it is cold or if it is hot then you feel the same)

3.0

Apr 6, 2010

Part-time management is a dead-end

Preload supervisor

Recommend

CEO approval

Business Outlook

Pros

The benefits are, by far, the best reason to work for UPS. There are very few employers out there that offer part-time employees such good benefits. Another benefit is that you know the hours you will be working everyday. The preload always runs Mon - Fri and you are almost always done with work by 9:30 AM. This allows you to be very flexible during the day if you desire to hold a second job, or attend classes. The job itself is not that difficult. Although, it does require tough skin sometimes to deal with the whining and complaining from preloaders with a poor work ethic or drivers who complain about the quality of their load.

Cons

The hours are one of the benefits, but one of the drawbacks as well. It is a hard adjustment for some people to get up at 3:00 AM to go to work. Also, starting pay is not that great. Oftentimes, preloaders that you supervise who have worked at UPS for several years will be making more than you. If you take a part-time management position with the hopes of getting promoted to full-time, well, good luck. UPS has always treated me well, but from the day I started I have been told that there are promotional opportunities. If you take the job for extra work, then that's great. If you want to make UPS a career, then seek out the positions that are full-time and apply for them directly. They need part-timers to run the day to day operations, so some managers don't really want to help people develop a career with UPS because then they would have to find someone to replace you.

2.0

Apr 6, 2010

It's Okay if you bust your butt

Part time package handler

Recommend

CEO approval

Business Outlook

Pros

Benefits are awesome (medical/pharm/dental/vision and tuition reimbursement!!) Compensation is premium, with non-merit based increases semi-annually. Small work teams. If you like good pay (8.50 to start) for mind-numbing repetitive work, this is a great place. Find out about the current "Union contract" from your co-workers to best maximize your stay here.

Cons

The Union!! Stuck in same paygrade regardless of experience, or job effectiveness, or even job task. Everything is based on seniority (how long you have been with the company). Slackers are compensated identically to hard workers, so there is no incentive/reward for doing a great job (except personal pride, which many are lacking). Job openings are filled by longest-standing employees, not by one best able to do the job.

Viewing 36481 - 36483 of 36,803 Reviews

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UPS

UPS reviews

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Ratings by demographic groups

Reviews by job title

Low Morale everywhere!

Part-time management is a dead-end

It's Okay if you bust your butt

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