Does UPS pay their employees well?

According to anonymously submitted Glassdoor reviews, UPS employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at UPS. This rating has been stable over the past 12 months.

How satisfied are employees working at UPS?

55% of UPS employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated UPS 3.2 out of 5 for work life balance, 3.0 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at UPS?

Package Handler (4112) , Part Time Package Handler (2707) , Supervisor (1151) , Seasonal Driver Helper (974) , Loader (751) , Part Time Supervisor (744) , Preloader (688) , Driver (663) , Operations Supervisor (642) , Warehouse Worker (542) , Loader/Unloader (472) , Driver Helper (398) , Account Executive (378) , Sorter (344) , Manager (293)

What are the pros of working at UPS according to real employee reviews?

"The benefits are great but I don't know if they are worth the body soreness and stress" ((in 5024 reviews)); "It was pretty good pay and the hours were ok. it wasnt that bad overall." ((in 4632 reviews)); "Great for people who may have been unemployed for a while and want to re enter the work force." ((in 1352 reviews)); "You get paid good money and it can also be a stepping stone to a lifelong career" ((in 631 reviews)); "The health benefits and tuition reimbursement are great" ((in 395 reviews))

What are the cons of working at UPS according to real employee reviews?

"Poor management... ran the company like it was the military screaming and yelling at employees." ((in 2059 reviews)); "Long hours and sometimes can't take a break because it's a lot of work" ((in 1648 reviews)); "no work life balance: many days you are working extremely long hours from 8:30am to 5" ((in 708 reviews)); "Bad supervisors that are lazy and don't want to help you out." ((in 596 reviews)); "Your management will change every few years and it’s a crap shoot whether you will get good or bad manager." ((in 402 reviews))

What are employees saying about UPS layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about UPS layoffs and their outlook for job security at UPS in 2026.

UPS reviews

3.4

55% would recommend to a friend

(36,786 total reviews)

Carol B. Tomé

36% approve of CEO

42% positive business outlook

Ratings by category

3.8

Compensation and benefits

3.7

Diversity & inclusion

3.3

Career opportunities

3.2

Work/Life balance

3.0

Culture & values

2.8

Senior management

UPS has an employee rating of 3.4 out of 5 stars, based on 36,786 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UPS employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

37K reviews

2.0

Apr 18, 2009

UPS must began to change it's culture to stay competitive in the future.

Manager

Recommend

CEO approval

Business Outlook

Pros

o UPS is a solid compay that has proved it can substain through a recession. o Great Pension Plan and comparible benefits o Opportunities to learn new technology o Opportunities to go on special assignment o Opportunities to work abroad o E-Learning

Cons

o No telecommuting o No work life balance o Inconsistance flex time or none at all - it depends which portfolio you report into o Few promotion o No discipline for middle managers who do not follow UPS's policy book

2.0

Apr 13, 2009

Why do we have so many different kinds or airplanes in our fleet? is this cost effective?

Pilot

Recommend

CEO approval

Business Outlook

Pros

The company is globally diverse and has great opportunities in many areas, from flying to driving, management to working at nights in the hubs!

Cons

The company is trying to divide and conquer with union busting.

5.0

Apr 7, 2009

just some feedback on ups

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

clear processes and defined job scopes. little areas of conflicts between what needs to be done in each department

Cons

needs to improve on the employee benefits. other market players can provide better packages for their empoloyees. non competitive salary package, needs to improve on bonus given to staff, needs to work harder to stay competitive with the other companies in the same industry such as fedex or dhl. some flexibility in work processes will be appreciated UPS in US has to understand that the environment is different for other countries and hence they should spend more time to think "outside US" instead of simply proceeding to implement the same things.

Viewing 36607 - 36609 of 36,786 Reviews

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UPS

UPS reviews

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UPS must began to change it's culture to stay competitive in the future.

Why do we have so many different kinds or airplanes in our fleet? is this cost effective?

just some feedback on ups

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